Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Skills
ServiceNow
SPM
Portfolio Management
Enterprise Agile Platform
Certified ServiceNow Administrator
Certified Implementation Specialist
Agile certifications
Job Details
ServiceNow SPM Product Owner
6+ months contract
Hybrid in Grand Rapids, MI
- Organize and prioritize the product backlog, refining user stories and acceptance criteria.
- Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules.
- Manage continual improvement around dashboarding and reporting capabilities.
- Oversee end-to-end delivery of SPM features, from ideation to deployment.
- Ensure documentation matches the current state of the process and system.
- Manage testing plan(s) for SPM for bi-annual upgrades.
- Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
- Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations.
- 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM).
- Certified ServiceNow Administrator (CSA).
- Certified Implementation Specialist - SPM.
- Agile certifications
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