ServiceNow SPM Product Owner - Grand Rapids, MI (Must be locals)

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

ServiceNow
SPM
Portfolio Management
Enterprise Agile Platform
Certified ServiceNow Administrator
Certified Implementation Specialist
Agile certifications

Job Details

ServiceNow SPM Product Owner

6+ months contract

Hybrid in Grand Rapids, MI

  • Organize and prioritize the product backlog, refining user stories and acceptance criteria.
  • Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules.
  • Manage continual improvement around dashboarding and reporting capabilities.
  • Oversee end-to-end delivery of SPM features, from ideation to deployment.
  • Ensure documentation matches the current state of the process and system.
  • Manage testing plan(s) for SPM for bi-annual upgrades.
  • Conduct product demonstrations for stakeholders and gather feedback for continuous improvement.
  • Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations.
  • 2-5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM).
  • Certified ServiceNow Administrator (CSA).
  • Certified Implementation Specialist - SPM.
  • Agile certifications
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