Overview
On Site
USD 21.00 - 24.00 per hour
Full Time
Skills
Management
Service Delivery
Collaboration
Continuous Improvement
IT Operations
Help Desk
Problem Solving
Conflict Resolution
Communication
Customer Service
Technical Support
CompTIA
Network+
Security+
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a dedicated Client Support Technician to join our client's team in Las Vegas, Nevada. In this role, you will contribute to a fast-paced IT operations environment, providing front-line assistance to customers and working collaboratively with internal teams. This is an excellent opportunity for someone eager to grow their technical expertise while being part of a supportive and team-oriented culture.
Responsibilities:
Requirements
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a dedicated Client Support Technician to join our client's team in Las Vegas, Nevada. In this role, you will contribute to a fast-paced IT operations environment, providing front-line assistance to customers and working collaboratively with internal teams. This is an excellent opportunity for someone eager to grow their technical expertise while being part of a supportive and team-oriented culture.
Responsibilities:
- Respond to and manage 10-30+ customer inquiries daily, ensuring each request is prioritized and routed to the appropriate support channels.
- Collaborate with internal departments to resolve infrastructure-related issues, including access notifications and facility maintenance.
- Participate in cross-functional projects and initiatives to enhance team operations and broaden your technical skill set.
- Maintain clear and consistent communication with clients and fellow team members to ensure exceptional service delivery.
- Foster a positive team environment by contributing to a culture of collaboration and continuous improvement.
- Adapt to a flexible schedule to meet the demands of a 24/7 IT operations environment.
Requirements
- Associate's degree or equivalent work experience in a technical setting.
- A minimum of 1 year of experience in IT environments, Help Desk or Customer Service.
- Strong problem-solving skills paired with excellent communication and customer service abilities.
- Ability to work flexible shifts and adapt to changing business needs.
- Previous experience in a 24/7 technical support setting is a plus.
- CompTIA A+, Network+ or Security+ certifications are nice to have.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.