Technical Writer/API/HTML/Confluence; CLT

Genesis10 is currently seeking an Application Programmer with our client in the financial industry located Charlotte, NC. This is a 12+ month contract position.

Responsibilities:

• Work within a global Application Support Engineering Organization; as part of a small global
• Establish a unified tooling and automation strategy that enables scalable, consistent, and efficient solutions
• Produce high-quality documentation that contributes to the efforts aligned to the wider program
• Work collaboratively with developers, product managers, engineers, and other subject matter experts to create clear and concise technical documents, including user guides, API documentation, blueprints and best practice standards
• Create, edit, and maintain user manuals, developer guides, release notes, and other technical documentation
• Translate complex technical concepts into user-friendly language
• Collaborate with SMEs and product teams to gather technical information
• Develop and manage content in documentation platforms such as Confluence
• Ensure documentation is accurate, complete, and meets quality and style standards
• Update documentation with new product releases and changes
• Work with UX and support teams to improve content discoverability and usability

Requirements:

• Detail-oriented and highly organized Technical Writer
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Proficiency in documentation tools such as HTML / CSS, MS Office, GitHub, JIRA, Confluence, SharePoint
• Familiarity with software development processes and agile methodologies
• Strong strategic mindset
• Strong risk mindset with process and controls background
• Actively debate and escalate issues and concerns
• Demonstrated understanding of internal control discipline and operational excellence
• Effective partnering and relationship management skills applying a collaborative mindset
• Strong analytical, logical reasoning and problem solving skills
• Strong project-management skills; ability to handle multiple priorities in a fast-paced environment

Desired skills:

• Ability to read source code or familiarity with APIs and scripting languages (e.g., Python, JavaScript)
• Experience with version control systems (e.g., Git)

Pay range: $55.06 - $63.06

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.