Overview
On Site
$120,000 - $140,000
Full Time
Skills
Servicenow
ITSM
CMDB
Job Details
Technical/Functional Skills:
Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps, Configure application related fields, forms, views, email notifications, acceptance roles and access controls
Roles & Responsibilities
- Develops ServiceNow software solutions using JavaScript, Web Services
- ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps
- Strong math and analytical skills excellent oral and written communication skill
- Analyze system performance issues and determine performance enhancements
- Administration of Knowledge Base and Service Catalog
- Configure out-of-the-box workflows and create/maintain custom workflows
- Configure application related fields, forms, views, email notifications, acceptance roles and access controls
- Integrate ServiceNow application(s) with third party systems/applications via APIs
- Provides input to staff involved in writing and updating technical documentation such as user manuals
- Prepares reports on analyses