Technical Writer

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Agile
Attention To Detail
Business Intelligence
Business Requirements Gathering
Communication
Content Management Systems
Criminal Justice
Cyber Security
Data Analysis
Database
Documentation
Editing
Energy
Enterprise Resource Planning
Exceed
Facilitation
Graphics Design
IT Security
JIRA
Management
Microsoft
Microsoft Power BI
Multimedia
Project Lifecycle Management
Project Management
Python
R
Research
SAS
SQL
Scrum
Software Development Methodology
Status Reports
System Requirements
Tableau
Technical Writing
Training
User Experience
User Guides
User Stories
Version Control
Video
Waterfall

Job Details

Technical Writer – IT Projects & Systems Documentation

Location: Tallahassee, FL
Employment Type: Contract / Full-Time
Experience Level: Mid-Level (3+ years)
Domain: IT | Technology | Business Systems

Direct applicants only. Third-party or agency submissions will not be considered.

Position Overview

We are seeking an experienced Technical Writer to serve as the primary documentation and communication lead for multiple IT initiatives. This role is responsible for developing, maintaining, and updating clear, accurate, and standards-compliant technical, business, and user documentation across the project lifecycle.

The ideal candidate is detail-oriented, self-directed, and comfortable working closely with project managers, business analysts, developers, and stakeholders to translate complex technical information into user-friendly, well-structured documentation.

Key Responsibilities

Documentation Development & Maintenance

  • Develop and maintain comprehensive technical documentation for IT projects

  • Create business documentation, including:

    • Project plans

    • Business cases

    • Business and system requirements

  • Produce user documentation, such as:

    • User guides

    • Manuals

    • Training and reference materials

  • Update and revise documentation as systems, processes, and requirements evolve

Collaboration & Information Gathering

  • Collaborate with IT project managers, business analysts, developers, and stakeholders

  • Conduct interviews, working sessions, and research to understand technical and business requirements

  • Document user stories, system requirements, and process flows

  • Review and edit documentation produced by other team members

Standards, Quality & Communication

  • Ensure all documentation is accurate, clear, concise, and consistent

  • Enforce organizational documentation standards and guidelines

  • Prepare status reports and support management briefings

  • Facilitate meetings and capture notes, decisions, and action items

Tools & Documentation Management

  • Use documentation tools and software to create, format, manage, and maintain documents

  • Organize content for easy access, version control, and reuse

  • Support multiple projects simultaneously while meeting deadlines

Required Qualifications

  • Bachelor’s degree from an accredited college or university in:

    • Computer Science

    • Information Systems

    • Technical Writing

    • Business Administration
      or 3 years of equivalent professional experience (education may be substituted year-for-year)

  • 3+ years of proven business or technical writing experience

  • Excellent written and verbal communication skills

  • Strong ability to translate technical concepts into user-friendly documentation

  • Expert proficiency with:

    • Microsoft Word

    • Excel

    • Visio

    • PowerPoint

    • Adobe Acrobat

  • Experience creating technical, business, and user documentation

  • Ability to work independently and manage multiple priorities

  • Strong attention to detail and organizational skills

  • Experience with meeting facilitation and documentation

  • Familiarity with project management methodologies and tools

Preferred Qualifications

  • Certification in Technical Writing or related field

  • Experience supporting state or federal government IT projects

  • Knowledge of industry documentation standards and best practices

  • Familiarity with SDLC methodologies (Agile, Scrum, Waterfall)

  • Experience with content management systems (CMS) and version control

  • Proficiency or exposure to:

    • Business intelligence tools (Power BI, Tableau)

    • Data analysis tools (SQL, Python, R, SAS)

    • Project management tools (MS Project, JIRA, Trello)

    • Databases or ERP systems

  • Experience with graphic design tools for diagrams and visuals

  • Understanding of cybersecurity principles and IT security standards

  • Experience conducting training sessions or workshops

  • Ability to create multimedia content (e.g., video tutorials)

  • Familiarity with UX design principles

  • Experience working in criminal justice or regulated IT environments

Ideal Candidate Attributes

  • Proactive, take-charge, can-do attitude

  • Strong collaborator who communicates effectively with diverse stakeholders

  • Positive team player with a high-energy, professional work ethic

  • Thrives in a fast-paced environment

  • Able to organize, prioritize, and meet or exceed deadlines consistently

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.