Overview
Skills
Job Details
ServiceNow BA
Irving, TX (remote)
12 months +
Excellent organizational skills with the ability to multi-task & prioritize competing demands
Elevated level of professionalism, self-motivation, and sense of urgency
Exceptional interpersonal and communication skills, including ability to negotiate, compromise and demonstrate diplomacy in sensitive situations and to interact effectively with senior management
Able to understand the logic of code and to construct simple data queries in ServiceNow
Advanced knowledge of ITSM applications within ServiceNow
The ability to take ownership, manage through conflict and mobilize internal resources
adaptable to a changing, dynamic client-facing work environment while driving results
UAT Lead - Communication, Coordination, Tracking and Issue Resolution
Minimum 4 years’ experience in ServiceNow not just a user of ServiceNow
3 - 5 years of quality assurance
3 – 5 years as a business analysis