Servicenow Architect

Servicenow Architect

Remote

12+ Months

Only W2

AS A SERVICENOW Architect, YOU WILL HAVE THE FOLLOWING RESPONSIBILITIES:

Design, build, and support CMDB and asset management databases

Automate configuration item discovery, updates, and relationships into the CMDB

Utilize ServiceNow to build a complete, accurate, and comprehensive CI inventory in a multi-cloud environment

Monitor CMDB health and resolve conflicts between data sources

Work with stakeholders to design a CMDB solution to support information needs

Implement solution for automated discovery and update of assets

Incorporate data from federated systems and data feeds to improve

Map non-discoverable assets such as business services to discoverable assets

Develop a configuration management plan and governance to promote accuracy and completeness of data

Develop a CMDB road map to support ITSM transformation

Work with change, asset, incident, and problem management teams to support CI data needs.

Assist in establishing processes between CMDB and Asset Management to ensure data accuracy

Work with stakeholders to ensure relevant data is captured for use in developing governance and procedures

Accountable for all appropriate risk and security measures for partner interfaces

Hire, grow, develop, and set goals for the team

WHAT IT TAKES TO CATCH OUR EYE:

Bachelor's Degree in information systems or 7+ years' relative IT experience in lieu of degree

5+ years' experience in IT

Expert knowledge in ServiceNow discovery

2+ years' configuration management or database design experience

2+ years' ServiceNow experience

Cloud experience

BONUS POINTS FOR:

Master s degree

Google or Azure cloud certifications

Enterprise system design experience

Experience designing for data ingest