Project Coordinator - Voice Telecom ( REMOTE )

IT Implementation Telecom - Project Coordinator

100% remote, prefer EST and CST candidates, Work 8-5 EST Mon-Fri

12 month project, plus extensions

2 positions, must pass drug/bckd checks

Must Haves:

• At least three years of experience in voice telecommunications.
• Experience in handling multiple projects simultaneously.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office software (Outlook, Word, Excel).
• Understanding of telecommunications, particularly voice systems.

You will be at the forefront of technology, coordinating voice services for our numerous branch locations.

Your responsibilities will encompass: Coordinating the provisioning of telephony, fax, and alarm services; and collaborating with third-party vendors to ensure smooth installation of new services and disconnection of old services.

The ideal candidate will have strong organizational, coordination and communication skills, an understanding of voice and data services, a proactive approach to meeting branch needs, and be able to collaborate effectively with third-party partners.

Areas of Impact: Sets day-to-day objectives and delivers job responsibilities that may vary outside typical norms or practices. Work independently and may be required to apply discretion within established operational boundaries and procedures.

Problem Solving: Problems and issues faced often need analysis to understand. Checks and makes minor adjustments to work methods to solve problems that may not be immediately evident in existing work processes and systems. However, may have references or help form norms and/or standard procedures to solve these problems (e.g., operating manuals, ability to discuss in teams, or escalate issues to manager).

Role Clarification: The role is similar to a project coordinator. It involves placing orders, organizing multiple projects, coordinating, and facilitating communication.

• The role involves dealing with project managers, branch associates, and external vendors, requiring the candidate to understand and communicate effectively with all parties.

Telecommunications Focus: The job should focus on telecommunications, particularly voice, and exclude wireless and data routing responsibilities.

RESPONSIBILITIES:

- Order and implement the following technologies: Wireless, VOIP, Data routing/switching, call routing technologies, infrastructure, and cabling services as needed.

- Manage multiple install projects simultaneously.

- Consult with branch resources to define needs and requirements in accordance with established standards.

- Order and facilitate the installation of POTS lines for alarm services when applicable.

- Analyze location for new or existing voice/data services and order via vendor portals or process.

- Work with vendors to establish requirements needed based upon scope of work and bill of materials.