Product Owner/ Product Manager Chatbot Implementation

Overview

On Site
$DOE
Full Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 2 day((s))
10% Travel

Skills

JD
Natural Language Processing
Artificial Intelligence
Customer Engagement
Agile
Financial Services
Collaboration
Product Engineering
Management
Banking
Articulate
User Stories

Job Details

Job Title: Product Owner/ Product Manager Chatbot Implementation

Location: Johnston, Rhode Island (Remote with occasional travel to client office)

Duration: 12+ Months

JOB DESCIPTION:

Total Yrs. of Experience 10+ years

Relevant Yrs. of experience 5+ years

Detailed JD (Roles and Responsibilities)

We are looking for an experienced "Product Manager" for Chatbot program

Key Requirements

  • Deep knowledge in Chatbot implementations
  • Proven experience in managing AI/chatbot or conversational interface products from concept to launch
  • Strong knowledge of chatbot technologies, bot framework, NLP, AI, and digital customer engagement tools is required
  • Ability to analyze user interactions and feedback to iterate and enhance chatbot capabilities
  • The candidate should have a strong background in leading business requirement definition and translating them into user stories and epics.
  • They must have prior experience running agile pods and overseeing end-to-end implementation.
  • Experience in the financial services domain is a must
  • Collaborate with cross-functional teams, including product, engineering, and business stakeholders, to understand their data needs and deliver effective solutions.
  • Must be excellent communicator and has track record of working with senior stakeholders.
  • Must have experience managing large programs for Banks and FIs
  • Plan and execute PI ceremonies and should be able to articulate Capabilities/Features/User stories
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.