Systems Administrator / Technical Lead - Process Control Systems

Job Summary:
We are looking for an experienced professional who will be responsible for administration of Rockwell FactoryTalk-based process control systems and Inductive Automation's Ignition-based process control and environmental monitoring systems. The candidate should have hands-on experience deploying, configuring, and troubleshooting these systems in a Good Manufacturing Practice (GMP) environment, with a good understanding of FDA regulations. This role focuses on deploying system updates, administering system security, resolving technical issues, and ensuring system reliability under the direction of a System Manager.
Responsibilities:

• Perform periodic system maintenance activities such as System Maintenance, Server Maintenance, System Audit Trail Review, User access reviews and coordinating with IT and drive completion of server maintenance.
• Monitor system performance, identifying bottlenecks and working with system manager to implement solutions to optimize system UI/UX. Perform periodic system health checks.
• Validate compatibility of OS patches with the application and co-ordinate with IT for installation of patches and perform post-patch verification testing on a periodic basis.
• Work with the System Manager to evaluate application patches on a periodic basis, perform installation of approved patches and assist Validation Engineers in regression testing following patch installation.
• Administering system security and access control such as creating, managing and updating user accounts within the system environments per applicable procedures.
• Collaborating with the System Manager to create and maintain training content and provide training to users requesting access.
• Troubleshoot and resolve hardware, software issues and collaborate with IT to resolve network-related issues impacting system availability and performance.
• Provide technical support during change management and assist automation engineers and/or system integrators in deploying changes to systems.
• Provide technical support for validation engineers performing annual backup and restore testing as well as disaster recovery testing.
• Assist validation engineers in installation, operational and performance testing as well as perform IQ/OQ/PQ testing, when required.

Requirements:

• Bachelor's degree in computer science, Engineering, Industrial Automation, Information Technology, or a related field (or equivalent experience).
• Minimum of 3-5 years of experience administering or integrating process control systems, specifically. Rockwell FactoryTalk-based systems and/or Inductive Automation's Ignition based systems. Experience interfacing with PLCs, SCADA, or historian systems.
• Excellent communication skills and the ability to work collaboratively with technical and non-technical teams.
• Experience deploying and configuring systems in a production environment. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.
• Demonstrated experience working in a GMP-regulated environment with a thorough understanding of FDA regulations (e.g., 21 CFR Part 11).
• Familiarity with system validation, change control, and documentation practices in a regulated setting.
• Experience in authoring and executing change control for implemented GMP systems.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Keen attention to detail and a commitment to maintaining compliance with regulatory standards.

Preferred Skills:

• Relevant certifications (e.g., Rockwell Automation, Ignition, or similar) are highly desirable.
• Proficiency in operating system administration (windows and Linux), network administration, Python scripting, or automation is a plus.