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Senior Systems Engineer
Merrimack, NH or Westlake, TX
Hybrid Onsite
Experience:
- Bachelor's degree in computer science or equivalent
- 8+ years hands-on experience as a systems engineer
- Demonstrated experience as an engineer responsible for designing, developing, testing, supporting, and solving the Contact Center and telephony products
- Hands-on experience with Amazon Web Services (AWS) and Amazon Connect
- Design and implement cloud-based integrations leveraging AWS services such as Lambda (using Node.js or Python), DynamoDB, CloudFormation, and others
- Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries
- Proficient in troubleshooting and resolving complex application issues using CloudWatch and other monitoring tools
- Provide documentation, knowledge transfer, and architectural guidance to internal teams
- Work cross-functionally with internal teams (cloud, security, telephony, support) as needed
- Experience with version control and CI/CD for deployments
- Proficient in troubleshooting and resolving complex application issues
- Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
- Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
- Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
- Self-starter, curious, collaborative, innovative, eager to learn and guide others every day
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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