Workforce Consultant

Workforce Consultant

Dallas, TX

Hybrid (3 days in office in Dallas, TX)

Key Responsibilities:

• Estimate, design, develop, configure, test, and deploy reliable, scalable, and maintainable Workforce Management systems and applications.
• Demonstrate strong expertise in UKG Pro (SaaS) and WFC applications
• Analyze UKG and other application requests which may require change, configuration, and testing of new functionality.
• Proactively partner and coordinate with global WFM team as well as other GTS teams to solve problems, design appropriate solutions and coordinate system implementations
• Conduct thorough testing of systems and applications to ensure functionality, security, and performance.
• Participate in code reviews and provide feedback to peers.
• Monitor system performance and reliability, proactively addressing any issues and proactively identifying opportunities to improve existing systems and processes.
• Create, maintain, and update documentation related to system design, development, and maintenance processes.

Minimum Qualifications:

• Bachelor's degree in computer science, Engineering, Information Technology, or a related field.
• Experience with Windows, Linux, and AIX/UNIX Operating systems, Oracle and SQL Server databases, webservers, network and security protocols, data storage solutions, file system construction and management.
• Experience with version control systems (e.g., Git, GitHub), CI/CD pipelines, and cloud platforms (e.g., Google Cloud Platform, Azure, AWS, Oracle Cloud).
• Knowledge of security best practices and tools relevant to the discipline.
• Analytical and troubleshooting skills, with the ability to identify root causes and implement solutions.
• Experience working with enterprise datasets and conducting performance tuning and optimization.
• Experience and proficiency in working with application software vendors
• Have experience in web services (REST, SOAP), integration protocols (XML, JSON) and API development

Experience Qualifications:

• Sr. Engineer: 5+ years of experience
• 5+ years of experience with configuration and support of UKG Pro WFM, Workforce Central 8.0 or higher. Prefer WFC 8.1 experience.
• 5+ years of experience with configuration and support of UKG Advanced Scheduler and Forecasting.
• 5+ years of experience with UKG Workforce Integration Manager and/or Boomi Integration Services
• 3+ years of experience with Service Release installations and upgrades
• 3+ years of experience with configuration of UKG Pro WFM Dashboards and Tiles
• 2+ years of experience with UKG custom report writing