Genesys Cloud Architect

Overview

On Site
$70 - $75
Contract - W2
Contract - Independent
Contract - 6 Month(s)

Skills

Amazon Web Services
Genesys
Cloud Computing
Python
OAuth
Switches
Artificial Intelligence
JavaScript
Analytics

Job Details

Job Description -

Genesys Cloud Architect

Austin, TX / Denver, CO [ONSITE]

Any Visa

HCL Western Union.

Genesys Cloud CX Development| Visual Tools


From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements
To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary.
Integration & Backend Skills-

  • Working with APIs to exchange information with other tools
  • Writing scripts or code to handle special logic
  • REST APIs: For connecting to external systems, databases, or services using Genesys APIs (users, conversations, analytics, etc.)
  • OAuth & Authentication: Managing secure access when calling external systems
  • configuring and customizing.

Optional but Valuable Programming Skills-

  • Need additional skills on advanced or customized bot needs to be. For example:
  • JavaScript Often used when building connectors between Genesys and other systems. It can also help add extra logic behind the scenes (like in cloud environments such as AWS).
  • Python Commonly used in AI projects. If you're connecting your bot to smart services (like Google or Amazon AI tools), this can be very helpful.

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