Product Manager

  • Columbus, OH
  • Posted 12 hours ago | Updated moments ago

Overview

On Site
USD 67.00 - 79.00 per hour
Full Time

Skills

Business Process
Epic
Partnership
User Experience
Customer Experience
Legal
Regulatory Compliance
FOCUS
Roadmaps
Project Delivery
Banking
Salesforce.com
Financial Services
Cloud Computing
Agile
Usability Testing
Demonstrations
Team Leadership
Product Management
Electronic Commerce
Messaging
Identity Management
Payments
Vendor Management
Mobile Web
Mobile Applications
User-centered Design
Usability
Analytical Skill
Communication
Organizational Skills
Attention To Detail
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex

Job Details

Job#: 2081056

Job Description:

Job Title: Product Manager

Job Location: Columbus, OH (Remote)

Pay Range: $67/hr-$79/hr

Contract Length: 6 months

Summary:

The Product Manager, under guidance of the Design Director and Product Director, is responsible for the overall vision of the Credit Modernization Epics and Features, planned out through an MMP delivery approach. Collaborates with CRB and Commercial segment leaders, subject matter experts, Salesforce COE architects and other interfacing systems or business teams to identify pain points and opportunities to improve the colleague and customer Lending Originations experience. Provides guidance and leadership to Product Analyst(s) to ensure all design and requirements specifications are solicited, documented and approved for execution.

Duties and Responsibilities:

Lead efforts to identify business challenges and opportunities to improve the CRB Lending Originations experience

Subject matter expertise of the CRB Lending Originations business process and existing Elite capabilities built on the Salesforce Max+ (Financial Services Cloud) platform

Lead Epic and Feature acceptance criteria definition, soliciting requirements from segment product partners

Lead discussions in partnership with Solution Architects and UX leads, ensuring adherence to design standards, understand trade-offs and how they impact customer experience.

Work with Legal, Risk and Compliance for approval on feature.

Drive cross functional teams, across business, design, technology towards a common goal

Work with agile teams to iterate and build; focus on prioritizing the business value

Improve speed to market for those features that will drive the most value to the company.

Work with external vendors when appropriate.

Partner with implementation teams to roll out initiatives flawlessly for customers and colleagues.

Measure performance against expectations; revisit analysis and strategy to modify approach when a variance is recognized.

Partner with Design Director and Product Director to build and maintain the product roadmap

Define or augment Objectives and Key Results (OKRs) relative to initiatives managed

Perform other duties as assigned.

Basic Qualifications:

Bachelors Degree

7+ years of Online/Mobile Digital Experience or Digital project delivery experience.

Experience with Financial Services, Banking, Products, etc., specifically in the Small Business or Commercial segment

Experience with Salesforce (Financial Services Cloud)

Experience leading and supporting Agile Delivery team through end to end implementation; including requirements definition, story decomposition, user testing and system demonstrations

Preferred Qualifications:

Experience in leading teams (5-10 members)

Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service

Strong analytical skills and familiarity with the Software Delivery Lifecycle

Understanding and experience with Fintech solutions including payments, deposit originations, lending originations, servicing

Experience with vendor management

Experience with desktop and mobile web, mobile apps, and alerts

User-centered design and usability expertise

Self-starter who develops plans and is committed to hitting delivery dates

Strong analytical skills and familiarity with the Software Delivery Lifecycle

Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor Ability to develop working relationships with individuals at all levels of an organization

Strong organizational skills and attention to detail

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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About Apex Systems