Orders Administrator

Role: Orders Administrator
Location: CHICAGO, IL , Hybrid Role
Duration: 6+ Months Contract

Rate : $20/Hr. W2

What You Will Do:
Order processing ensuring daily quotas are hit; validating information from the customer to confirm all requirements are met; advancing or expediting orders as required by customers
Customer service/support handling inquiries from internal and external parties regarding operation policies and procedures via email, phone, chats and in-person
Warranty and returns processing
Other miscellaneous tasks that may be required of the role (running reports, monitoring order flow, etc.)

You are:
Problem-solver. You can identify problems and know when to think systematically & when to think creatively to find an easy solution. You like to work independently but also enjoy collaborating with the team
Detail orientated. You look at the big picture and its details. You recognize patterns that connect the little things and can make a conscious effort to understand causes instead of just the effects
Self-starter. You acknowledge and seize new opportunities everywhere and in everything you do. You always take the initiative and are motivated by growth, not by the satisfaction of needs

Requirements:
3 years + experience, minimum, working with data entry, customer service, or similar
experience
Familiarity with Microsoft Office programs, such as Word, Outlook, Excel
Excellent organizational and collaboration skills
Ability to work in a constantly evolving environment
Familiarity with Salesforce.com or other CRM system is a bonus!