Global Services Data & Business Analyst (Hybrid)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview
Global Services Strategy, Business Intelligence & Operations is responsible for providing strategy and analytics and guidance to support the SVP, Global Services with business analysis, data modeling and recommendations on key decisions. The group works cross-functionally with field teams, service delivery, new offer management, and other internal stakeholders on high-profile projects.
Job Description

You will work alongside the company's Global Services Business Intelligence & Operations team helping to solve business problems using data via quantitative analysis, development of metrics & KPIs, financial modeling and dashboard development.

Key Responsibilities

• Project & Stakeholder Management: Collaborate with global teams and stakeholders to gather requirements, define KPIs, assess development effort, and establish project plans with clear milestones.
• BI Development & Analysis: Design, develop, and maintain insightful Tableau dashboards, visualizations, and reports to deliver key business insights to executive and internal customers.
• Data Governance & Integrity: Own the end-to-end data lifecycle by establishing and maintaining a "source of truth" for key data, performing detailed data validation, and driving improvements in data integrity and report automation.

Required Skills:

• BI & Visualization: Proficiency in Tableau Desktop and Tableau Server for report creation, dashboard development, and publishing.
• Data Querying & Manipulation: Advanced ability to write complex SQL queries for data analysis, manipulation, and extraction.
• Data Integration: Proven experience connecting to, joining, and transforming data from disparate sources (e.g., Salesforce, Jira, ServiceNow, custom databases).
• Data Architecture: Strong understanding of data modeling, data warehousing concepts, and ETL processes.
• Advanced Analytics (Preferred): Familiarity with AI/ML concepts, data preparation for modeling, and integrating AI/ML insights within Tableau.
• Data Visualization: 3+ years of professional experience building data visualizations and dashboards, with proficiency in Tableau.
• SQL: 3+ years of professional experience writing complex SQL queries for data extraction, manipulation, and analysis.
• Data Acumen: Experience with data validation and cleansing; comfortable working with ambiguous or incomplete data sets.
• Business Tools: Proficiency with Google Workspace, Microsoft Excel (Advanced), and PowerPoint.

Professional Attributes

• Communication & Influence: Excellent ability to distill complex problems into simple, understandable terms and influence cross-functional teams to gain support for recommendations.
• Strategic Mindset: A proactive, self-motivated individual with strong organizational skills and the ability to thrive in a fast-paced, evolving environment.
• Business Acumen: A solid understanding of business and financial principles to effectively interpret customer needs and data-driven insights.
• Systems Experience: Familiarity with ITSM and CRM systems (e.g., ServiceNow, Salesforce, PureCloud) would be beneficial.

Target Base Salary Range: $85,000-$100,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1

Basic Requirements

• Minimum of a Bachelor's degree and 3+ years of Data or Business Analyst experience
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.