DevOps Engineer

We are seeking a skilled and proactive DevOps Engineer to join our team in managing and enhancing the CI/CD landscape for a tools-focused managed service. You will play a key role in ensuring smooth deployment, continuous integration, and delivery processes, and contribute to incident mitigation and resolution.

Green Shift:

Work with tickets from users. Most of these tickets are well-known cases when you need to perform some actions according to the template (disk space, plugins, etc.). Sometimes there are cases that require further study. It's a good idea to document them (as InfluxDB). Sometimes you need to tell the user exactly where packets are blocked (network tickets).

Red Shift:

24/7 on-call - reaction to alerts. They happen about 1-2 times a week (after hours). Most of them close automatically. Some require routine actions. They need to be reported to the core team, who check what can be done and add a ticket to the backlog and sooner or later fix the problem. It is extremely rare to have real problems with the service (~once every six months). Here, you need to do research, if possible, apply a hot fix. If necessary, activate L3. Next, participate in the analysis of what happened together with the core team.

More about on-call:

Apart from regular 8 working hours, the on-call engineer will need to be in touch during the time allocated for the shift (7-10 consecutive days per month). The shift scheduled is planned a month ahead. No monitoring is required, only alerts/very high ticket reaction.

To discover more about Cloud practice at EPAM Georgia, visit this page .

This position offers remote setup with the flexibility to work from any location in Georgia, whether it's your home, well-equipped offices in Tbilisi and Batumi or a coworking space in Kutaisi.

RESPONSIBILITIES

• Collaborate with the tools team to design and implement effective CI/CD pipelines
• Troubleshoot and resolve technical issues related to deployment, integration, or infrastructure
• Ensure high availability and performance standards for CI/CD systems
• Respond to high-alert incidents during on-call shifts and execute routine actions when required
• Communicate findings from incidents to the core team and participate in post-incident analysis
• Assist in documentation efforts for recurring and complex technical cases
• Coordinate with stakeholders to ensure delivery of efficient and reliable tools and services
• Apply hot fixes when necessary and escalate critical issues to L3 or core teams
• Support network-related ticket resolutions by pinpointing packet blockages when applicable
• Plan and adjust on-call schedules in coordination with the broader team

REQUIREMENTS

• Background in DevOps with significant focus on CI/CD, ideally 2+ years of experience
• Proficiency with Jenkins, Kubernetes, and Terraform
• Understanding of Ansible
• Expertise in troubleshooting complex technical and infrastructure-related issues
• Advanced English skills, with a C1 level for clear communication and documentation

NICE TO HAVE

• Familiarity with Argo CD, Bash, and GitHub Actions

WE OFFER

• We connect like-minded people
• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events
• We invest in your growth
• Leadership development, career advising, soft skills and well-being programs
• Certifications, including Google Cloud Platform, Azure and AWS
• Unlimited access to LinkedIn Learning and Get Abstract
• Free English classes with certified teachers
• We cover it all
• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Five trust days per year (sick leave without a medical certificate)
• Benefits package (sports activities, a variety of stores and services)