Overview
Remote
On Site
$21 - $23 hourly
Contract - W2
Contract - Temp
Skills
Research
Publishing
Process Improvement
Customer Service
Microsoft Office
Communication
Multitasking
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA.
Summary:
This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a team environment as well as communicate internally with other departments.
Primary Objectives:
* Project Coordinator I will provide members with a personalized creative experience
* Work intimately with members and coordinate the entire lifecycle of their projects
* Provide stellar customer satisfaction at all times
* Partnering with Publishing teams to ensure that members enrolled in the proper service package
* Working internally with other departments to ensure that a quality product is delivered in a timely manner
* Using a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur
* As a Project Coordinator I, you will meet all performance and quality metrics
* Initiating process improvement projects within the department and driving them through to completion
REQUIREMENTS:
* Associate's degree; Bachelor's degree preferred
* Customer service experience
* Experience working with high-volume processes
* Working knowledge of Microsoft Office Applications
* Ability to work weekends and overtime as required
* Visa sponsorship is not available for this position
Preferred:
* Aptitude to quickly learn new systems and software
* Excellent oral and written communication skills
* Ability to multi-task & prioritize, with strong organizational and follow-up skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has an enterprise client that is seeking a Project Coordinator I in Seattle, WA.
Summary:
This position reports to the Project Team Manager. A Project Coordinator thrives in a fun and fast-paced environment. The position requires heavy phone and e-mail communication with customers, utilizing a wide variety of software tools to navigate customer accounts, research and review policies, and identify and communicate effective solutions. In this role, you will work within a team environment as well as communicate internally with other departments.
Primary Objectives:
* Project Coordinator I will provide members with a personalized creative experience
* Work intimately with members and coordinate the entire lifecycle of their projects
* Provide stellar customer satisfaction at all times
* Partnering with Publishing teams to ensure that members enrolled in the proper service package
* Working internally with other departments to ensure that a quality product is delivered in a timely manner
* Using a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur
* As a Project Coordinator I, you will meet all performance and quality metrics
* Initiating process improvement projects within the department and driving them through to completion
REQUIREMENTS:
* Associate's degree; Bachelor's degree preferred
* Customer service experience
* Experience working with high-volume processes
* Working knowledge of Microsoft Office Applications
* Ability to work weekends and overtime as required
* Visa sponsorship is not available for this position
Preferred:
* Aptitude to quickly learn new systems and software
* Excellent oral and written communication skills
* Ability to multi-task & prioritize, with strong organizational and follow-up skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.