Product Manager with eCommerce and Loyalty UX & Figma exp

Job Title: Product Manager with eCommerce and Loyalty UX & Figma exp

Location: CA - Remote

Duration 12 months

We are looking for a hands-on Product Manager to support key initiatives across our digital eCommerce journey from browse and discovery to checkout and post-purchase services. As a contract Product Manager II, you ll be embedded with a cross-functional agile team and help lead the execution and delivery of customer-facing features across our mobile apps and website. This role is ideal for a self-starter who thrives in agile environments, loves collaborating with engineers and designers, and has a strong track record delivering intuitive and scalable product experiences.
Whether you ve worked on discovery (browse/navigation), purchase (bag/checkout), or service layers (account, order tracking, etc.), we re looking for a versatile product manager who can adapt quickly and contribute meaningfully across our platform.
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Key Responsibilities
Product Delivery & Agile Execution
o Write and refine user stories in Jira that clearly translate business needs and UX flows into development-ready tickets.
o Own the day-to-day relationship with engineering answering questions, resolving edge cases, and unblocking delivery teams.
o Facilitate sprint ceremonies including backlog refinement and sprint planning.
o Maintain a prioritized backlog with a focus on delivery velocity and feature completeness.
Cross-Functional Collaboration
o Partner with UX to ensure designs are fully fleshed out, technically feasible, and aligned to product goals.
o Use tools like Figma to review designs, annotate requirements, and clarify implementation logic.
o Communicate with stakeholders across product, engineering, QA, and analytics to keep everyone aligned and informed.
o Contribute to launch planning, testing coordination, and post-release monitoring.
Measurement
o Collaborate with analytics and testing teams to measure performance and inform iteration.
Skills & Experience
Required
4 6 years of experience as a Product Manager, Business Analyst, or equivalent role in digital product delivery.
Solid understanding of Agile product development and hands-on experience with Jira and Confluence.
Strong technical writing and communication skills ability to write clear, detailed, and structured requirements.
Experience working on eCommerce platforms, including mobile and/or web-based user journeys.
Demonstrated collaboration with UX teams and working knowledge of tools like Figma.
Strong interpersonal and organizational skills; able to manage complexity and drive clarity across teams.
Independent, proactive, and highly organized.
Strong communicator who can tailor messaging across technical and non-technical audiences.
Comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
Preferred
Experience in any of the following eCommerce domains: product discovery, shopping cart/checkout, or post-purchase services.
Familiarity with mobile app delivery processes, testing, and integration patterns.
Exposure to experimentation practices (A/B testing, user research) and data-informed iteration.

Additional Skills

Open to remote candidates.
eCommerce experience required.
Loyalty experience preferred.
Experience partnering with UX (User Experience) and using Figma.
Familiar with Agile methodologies and Jira.