Business System Analyst-Team Lead

TASKS TO BE PERFORMED

1. Plan, organize, prioritize, and manage multiple data projects and initiatives across the OCYF project team.
2. Manages processes and timelines associated with the Adoption and Foster Care Analysis and Reporting System, ensuring compliance with the federal requirements.
3. Manages processes and timelines associated with the Caseworker Visitation Tracking report, ensuring compliance with the federal requirements.
4. Manages processes and timelines associated with the Voter Registration report, ensuring compliance with the federal and state requirements.
5. Manages work associated with addressing data quality for AFCARS and CVT data fields.
6. Manages file transfer protocols for secure file transfer of files between CCYA and other business partners.
7. Maintain a comprehensive understanding of current Federal Reporting requirements related to assigned tasks.
8. Provide customer service to county stakeholders emailing the AFCARS team with questions, concerns, or other issues.
9. Co-manages review and approval of annual county IT Grants and quarterly budget submissions.
10. Responsible for compliance with standards and procedures specific to assigned initiatives.
11. Manage and track progress against the project schedule and scope.
12. Anticipate issues and proactively address them. Identify and track issues.
13. Build and maintain relationships with key stakeholders and customer representatives.
14. Investigates and resolves business operational and software issues identified and reported by users.
15. Communicate effectively and clearly with customers and software / hardware suppliers supporting the commonwealth as appropriate.
16. Prepare status reports.
17. Monitors the work plan and ensures deadlines are being met and work is progressing as planned.
18. Identify risks and issues impacting projects and escalate them in accordance with policy and procedure.
19. Assist with or manage (as determined by the Leadership Team) the development and/or execution of strategies to effectively manage risks and issues until closure.
20. Works as a liaison with the application team to promote the application team s understanding of data related requirements when necessary.
21. Facilitate communication and knowledge sharing with the Application team.
22. Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
23. Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS) and Microsoft Test Manager (MTM). Uses Service Now for incident and request tracking. Used Cognos for Data Warehouse queries. Uses SeGov and the AFCARS Progress application.
24. Able to lead/facilitate meetings or workgroups in-person and/or virtually as assigned.
25. Able to develop and facilitate presentations in-person and/or virtually as assigned.
26. Able to develop responses to public/media/stakeholder/federal inquiries as assigned.
27. Able to work in a team environment.
28. Travels as needed.

CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS

• 7 years experience in developing business, functional and user requirements for IT systems.

• Knowledge of data processing and analysis.
• Knowledge of business analysis process, principles, practices, and techniques.
• Contractor must have excellent written and verbal communication skills.
• Contractor must demonstrate good interpersonal skills and the ability to work with diverse user groups.

• Contractor must be fluent in English and be able to be clearly understood over the phone as well as in written communication.

• Ability to establish and maintain effective working relationships.
• Highly Desired 2 years experience performing similar work in the Child Welfare or other Human Services Field.
• Highly Desirable IIBA certification.

* Role supports Telework, but candidate chosen will be required to come into the office one day per month, or more as required based on business operations