Global Website Operations Lead / Project Manager

*** HYBRID - ONSITE 2x Week in Milwaukee, WI during Contract - 4x Week ONSITE once converted to Fulltime ***
Description
Summary of major responsibilities:
The client is embarking on a global initiative to transform our digital applications. This role will orchestrate the re-platforming of the clients websites built on various content management systems to the Adobe Experience Manager platform. Delivering a consistent and world class online experience is a key outcome.
Primary responsibilities include fostering collaboration and facilitating work across all team members to achieve goals, identify dependencies, remove blockers. This role will often serve as the bridge between complex cross-functional teams creating connections and collaboration. You will ensure all teams adhere to Agile principles and ceremonies for effective delivery. A foundational knowledge of business objectives, our digital channels and Adobe AEM capabilities will be critical for facilitating the website re-build process and delivering a consistent online experience for customers in all markets.
Operational Stability: Oversee the day-to-day health and performance of the company website(s) and associated integrations (CMS, DAM, Analytics,).
In-take Management: Define processes and configure tools (ADO, Asana) to ensure effective in-take of tasks and facilitation of work
Incident Management: Define processes for triaging website incidents, root cause analysis (RCA), and resolution efforts across technical teams.
Release Management: Plan, coordinate, and govern the deployment of website code and configuration changes, ensuring minimal disruption and adherence to quality standards.
Monitoring & Reporting: Define and track key operational metrics (e.g., uptime, page load time, error rates). Implement and manage monitoring tools to proactively identify issues.
Budget: ensure projects are delivered on time and within budget.
Delivery leadership
Project Execution: Lead end-to-end delivery of complex website projects, features, and platform upgrades using a flexible methodology (primarily Agile/Scrum, but with Waterfall elements as needed).
Scope & Stakeholder Management: Define project scope, objectives, and deliverables. Manage expectations and communication with executive stakeholders, marketing, and technical teams.
Risk Management: Proactively identify, analyze, and mitigate project risks and dependencies across technical and business workstreams.
Resource Management: Plan and manage project budgets, timelines, and resource allocation to
Schedule Flexibility: Capable of working flexible hours to host meetings which accommodate European and Asia working hours
Collaboration and agile leadership
Communication: Serve as the key liaison between operational teams (IT/Infrastructure), development teams, and business stakeholders regarding website health, upcoming releases, and operational risks.
Documentation: Ensure critical operational runbooks, disaster recovery plans, and environment configuration documentation are accurate and current.
Agile Evangelism: Champion and reinforce Agile values and principles across the digital delivery teams and with business partners.
Coaching & Mentoring: Coach and mentor Scrum Masters, Product Owners, and team members on Agile practices, roles, and continuous improvement techniques.
Process Optimization: Drive continuous improvement of the SDLC and operational processes (e.g., backlog refinement, deployment pipelines) to enhance team efficiency and responsiveness.
Training: Develop and deliver training sessions on Agile methodologies, tools, and project management practices.
Bachelor's degree in marketing, business, communications, or a related field
Minimum of 5 years of website management experience in a B2B and B2C marketing department preferably in a corporate environment
Minimum of 5 years of relevant experience in a leadership role within Website Operations, Release Engineering, or Technical Project Management, with a focus on high-availability digital platforms.
Agile Experience: 3+ years of experience as an Agile Coach, Scrum Master, or equivalent role, directly coaching multiple teams on Scrum or Kanban practices.
Technical Proficiency: Deep understanding of the modern web stack, including Content Management Systems (CMS, DAM), cloud environments (AWS/Azure/Google Cloud Platform), CI/CD pipelines
Tool Proficiency: Strong working knowledge of project management and ticketing systems (ADO, Asana) and version control systems (Git).
Experience conducting in-depth website and digital requirement discovery and delivery planning
Communication: Excellent ability to facilitate meetings, resolve conflict, and provide constructive feedback at all levels of the organization.
Problem Solver: Highly organized, resilient, and proactive in identifying and solving complex operational and process challenges.
Strong organizational and presentation skills; ability to handle multiple tasks, meet deadlines and manage priorities, present, and share strategies, working across organizational teams to deliver results.
Skills
Adobe experience manager, Adobe aem, Project management, agile, DAM, digital asset management, release management
Top Skills Details
Adobe experience manager, Adobe aem, Project management, agile, DAM, digital asset management
Additional Skills & Qualifications
Predominate Tasks
Setup and host meetings with regional teams, defining agendas and ensuring effective collaboration
Build schedules and roadmaps with careful consideration to capacity constraints
Collaborate with cross-functional teams to develop and execute website re-build projects aligned with business priorities and timelines
Support the setup and configuration of Adobe AEM CMS and DAM to meet the needs for each regional digital marketing team
Facilitate and drive the setup of website migration project plans in ADO defining each website migration epic, feature and user story
Frequent interface with:
Global digital teams including eCommerce, Strategy, IT, and third-party vendors
Global Marketing Communication teams
Vendors for marketing communications services
Global legal teams in relation to customer communications and data protection laws.
Other internal departments interested in utilizing website channels, such as eCommerce or apps
All the client's subsidiaries
Experience Level
Expert Leve
Job Type & Location
This is a Contract position based out of Milwaukee, WI 53204.
Pay and Benefits
The pay range for this position is $65.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Milwaukee,WI 53204.
Application Deadline
This position is anticipated to close on Dec 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.