Overview
Skills
Job Details
Hi
Data Center Technician (Server / Support)
Marble, NC (5 Days onsite)
Long Term
Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of client product located at Customer Site.
o Triage issues with direction from client Support
o Execute plan of action from client Domain Engineer/L3
o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to client via case email
o Reseating parts, swap or replace parts
o Server Testing and validation (running diagnostics, capturing and uploading logs)
o Upgrading Firmware as needed
o Parts locker management, manage inbound and outbound parts
o Spare parts management, separate from parts locker (during CW server deployments)
o Parts return to client
You will be successful in this role if you have:
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 4-6 years experience in area of responsibility
Zafar Khan
Technical Recruiter