Exchange Engineer GCC

  • Irving, TX
  • Posted 51 days ago | Updated 7 hours ago

Overview

On Site
Full Time

Skills

GNU Compiler Collection
ADFS
Operational Excellence
IaaS
Microsoft Azure
Computer Networking
Customer Satisfaction
Routing
SPF
DLP
Electronic Discovery
Risk Management
IT Management
IT Architecture
High Availability
Disaster Recovery
Messaging
Regulatory Compliance
Reporting
Cloud Computing
Servers
Availability Management
Microsoft Exchange
Migration
SMTP
Failover
Clustering
Windows PowerShell
Scripting
Active Directory
Teamwork
Arena
Customer Engagement
Customer Experience
Software Development
Customer Relationship Management (CRM)
Microsoft
Technical Writing
Presentations
Fluency
English
Communication
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex

Job Details

Job#: 2066397

Job Description:

Exchange on-prem/online

we will need someone who has worked with a GCC tenant C high C global secure tenants. A GCC tenant is a tenant of Microsofts Government Community Cloud, which is a cloud service for US government agencies and their partners. GCC tenants are designed to meet higher security and compliance requirements.

Lead the support for Exchange Online (80%) and on-premises Exchange/ADFS (20%), including critical upgrades and security patching, while proactively addressing mailflow issues to maintain operational excellence.

Identify and implement opportunities to optimize NYPDs cloud infrastructure resulting in improved security postures and reduced on-premises footprint.

  • Strong technical skills in Exchange Online administration and goverance
  • Potential on-site delivery 1-2 times per week - Perfer candidate live close to location for site visits
  • Personnel will need to have a NYPD background check
  • Scripting, Azure AD, Microsoft Graph, Networking are nice to haves


Immediate opportunities for Exchange Online \\ On Prem (CE). In this role youll have the opportunity to work with some of the largest, and most sophisticated companies in the world, usually F1000. You will be a trusted advisor, responsible for customer satisfaction, deployment, adoption, and support of Security services for diverse client environments ensuring customer satisfaction. You will help them stabilized developed solution areas.

We need individuals that:

Ability to handle customer critical issues and work in difficult situations

Exchange Online - Migrations from on-Premises to online, mail routing configurations where MX points to EOP or third party gateway

Exchange On-prem - Moving from older to newer versions of Exchange, hybrid configuration

Defender for O365 (email hygiene policies, SPF, DKIM, DMARC, advanced hunting a plus)

Tools: Threat Explorer, Quarantine, Exchange Admin Center

Exchange Online Powershell scripting

(Purview - especially as it relates to email, other workloads a plus)

Purview - Retention policies and labels

Purview - Sensitivity Labels

Purview - DLP (Endpoint DLP is a plus but not required)

Purview - eDiscovery

Purview - These are pluses but not required : Insider Risk Management, Information Barriers, Communications Compliance

Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

Set an example of excellence as a Microsoft representative, enhancing the companys image and reputation through your credibility, preparation, commitment, and first-class delivery.

Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

Enjoy team work, and actively contribute to their peer group as well as our customer account teams.

Communicate at all levels from CIO to the technical staff on the ground.

Expertise Required

Experience in the enterprise customer arena

Face-to-face customer engagement skills

Excellent written, oral and presentation skills

Troubleshooting knowledge & skills

Degree qualification or equivalent experience

Good understanding of ITIL/Service Management

Passion for new innovative technology and drive customer transformation

Demonstrate effective balance between business and technical acumen

Ability to effectively recognize and adapt to change

Ability to deliver presentations and discuss complimentary products at a solutions level

Exchange Server & Active Directory General:

Technical experience with on-premises infrastructures, architecture designs, deployment, troubleshooting, and technology management.

At least five or more project experience.

Proven subject matter expertise in the following:

5+ years' experience in architecture designs, deployment, troubleshooting, technology management

Self-reliant and strong team player, working in a fast-paced environment where technology and customers requirements can change regularly

Understanding of Microsoft's Modern IT Architecture and Strategy

PowerShell\\Scripting experience

Candidate needs:

Deep understanding in Exchange server architecture 2010\\2013\\2016 and Exchange Online

Deep troubleshooting skills with Exchange server 2010\\2013\\2016 and Exchange Online

Designing & implementing services of MS Exchange server (2010, 2013, 2016, 2019) such as: High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud.

Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations, guidance on clients, supporting customers on their operations in Exchange environments which includes change, release, performance, and availability management.

Experience with Exchange migrations, upgrades, and optimizations.

Deep understanding in SMTP

Experience and skills with Failover Clustering

Experience with PowerShell scripting

Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments

Identity related requirements:

Deep understanding in Active Directory architecture 2008\\2016

Exchange Server & Active Directory General:

Technical experience with on-premises infrastructures, architecture designs, deployment, troubleshooting, and technology management.

At least five or more project experience.

Proven subject matter expertise in the following:

5+ years' experience in architecture designs, deployment, troubleshooting, technology management

Self-reliant and strong team player, working in a fast-paced environment where technology and customers requirements can change regularly

Understanding of Microsoft's Modern IT Architecture and Strategy

PowerShell\\Scripting experience

Candidate needs:

Deep understanding in Exchange server architecture 2010\\2013\\2016 and Exchange Online

Deep troubleshooting skills with Exchange server 2010\\2013\\2016 and Exchange Online

Designing & implementing services of MS Exchange server (2010, 2013, 2016, 2019) such as: High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud.

Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations, guidance on clients, supporting customers on their operations in Exchange environments which includes change, release, performance, and availability management.

Experience with Exchange migrations, upgrades, and optimizations.

Deep understanding in SMTP

Experience and skills with Failover Clustering

Experience with PowerShell scripting

Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments

Identity related requirements:

Deep understanding in Active Directory architecture 2008\\2016

We need individuals that:

Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

Set an example of excellence as a Microsoft representative, enhancing the companys image and reputation through your credibility, preparation, commitment, and first-class delivery.

Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

Enjoy team work, and actively contribute to their peer group as well as our customer account teams.

Communicate at all levels from CIO to the technical staff on the ground.

Expertise Required

Experience in the enterprise customer arena

Face-to-face customer engagement skills

Excellent written, oral and presentation skills

Troubleshooting knowledge & skills

Degree qualification or equivalent experience

Passion for new innovative technology and drive customer transformation

Demonstrate effective balance between business and technical acumen

Ability to effectively recognize and adapt to change

Ability to deliver presentations and discuss complimentary products at a solutions level

Ability to handle customer critical issues and work in difficult situations

Experience in the enterprise customer arena

Face-to-face customer engagement skills

Excellent written, oral and presentation skills

Troubleshooting knowledge & skills

Degree qualification or equivalent experience

Passion for new innovative technology and drive customer transformation

Demonstrate effective balance between business and technical acumen

Ability to effectively recognize and adapt to change

Ability to deliver presentations and discuss complimentary products at a solutions level

Ability to handle customer critical issues and work in difficult situations

Key technical resource for the customer

- Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance

- Join a highly motivated team of leading industry experts

- Preview new technology before others in the industry and learn how to make the best from it

- Visit customers to train them and share industry and development expertise

- Be part of a thriving developer community thats constantly looking for ways to improve our customers' experience, software development goals and use of technology.

- Build strong customer relationships and ensure deliveries align with customer projects and milestones.

- Gain access to expertise and support from Microsoft's consulting practice and product groups

- Continually learn and grow professionally

- Analyze problems

- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness

- Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills

- Fluent English oral and written communication Key technical resource for the customer - Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance - Join a highly motivated team of leading industry experts - Preview new technology before others in the industry and learn how to make the best from it - Visit customers to train them and share industry and development expertise - Be part of a thriving developer community thats constantly looking for ways to improve our customers' experience, software development goals and use of technology. - Build strong customer relationships and ensure deliveries align with customer projects and milestones. - Gain access to expertise and support from Microsoft's consulting practice and product groups - Continually learn and grow professionally - Analyze problems - Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness - Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills - Fluent English oral and written communication

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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