IS Manager (Total Rewards Absence Management & Benefits)

Job Summary:

The IS Manager is responsible for planning, leading, organizing, and motivating the teams for the Total Rewards Absence Management and Benefits products, to achieve a high level of performance and quality in delivering exceptional business value to users. The IS Manager is expected to lead and manage the Product team, development, deployment, and support of new and existing capabilities as it relates to the Oracle Fusion / Peoplesoft capabilities and other integrated solutions to meet the current and future needs of the business. This role is responsible for managing a portfolio of efforts (projects, product backlogs, etc.) using various agile methods in a fast-paced environment that may cross multiple operating companies and support organizations

Essential Functions:

• Acts as technology owner, accountable for implementation of Fusion, integration of products/services within the Absence Management and Benefits product streams and awareness of legacy (PeopleSoft enhancement/stabilization impacts) partnering with both internal (Product Managers, Product Owners, Business Process Owners and external vendors) in providing transparency in execution and delivery
• Establishes direction and clear sense of meaning to inspire teams to create their own connection and passion to the business goals
• Creates strong partnership and leadership role with all Fusion implementation partners, to challenge when necessary, drive features to completion, escalate, consult and learn.
• In partnership with the Scrum Master, drives team members to leverage or develop well-defined practices and processes that aid in increasing productivity and minimizing waste to ensure work is delivered on time, within budget, adhering to high-quality standards and meeting customer expectations
• Manages deliverables, risks, status, and quality elements throughout the lifecycle for work efforts; validates operational readiness for production launches
• Leadership and guidance in all program activities to include Conversion, Cutover, Defect Resolution, Testing Phases (SIT, UAT, Compare)
• Evaluates conceptual aspects of technical designs of applications, systems and solutions to ensure sound decisions and investments are made in accordance with application architecture governance policies and standards.
• Establishes metrics, reports and measures progress toward goals and effectively communicates progress to appropriate stakeholders
• Assists the delivery manager/RTE in support and implementation of best practices as defined within SAFe / Agile and SDLC standards and champions ongoing process improvement initiatives
• Anticipate and identify tasks required to support change processing including performing change impact analysis, assigning tasks to project team members, verbally communicating complex issues, verifying that tasks are completed, and communicating implementation status

Supervisory or Management Responsibility:

• Management responsibility for the Absence and Benefits value stream teams to include hiring, leadership, development and accountability for performance. Resource capacity management and prioritization skills are critical components.
• Acts as Coach-Leader, coaching others in their development as a leader and/or a more complex problem solver, and focuses on helping others formulate their development agenda
• Assists in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring team members
• Promotes empowerment of the team, ensures that each team member is fully engaged in the project and making a meaningful contribution, and encourages a sustainable pace with high levels of quality for the team
• Communicates and engages with highly technical knowledge workers. Able to challenge Product Owners, analysts, developers, testers and architects thought processes to drive them to better solutions.
• Establishes operational/team objectives and goals

Budget Responsibility:

• Contributes to the development of product/service and/or departmental budgets and actively manages budget to plan
• Shares fiscal responsibility for the organization?s technology investments and future planning of the organization?s spend

Minimum Education and/or Experience:

• Bachelor?s degree in Business, Information Systems, or equivalent
• Minimum of 10-12 years of Information Technology experience
• Experience overseeing multi-function teams with at least 5 team members including project managers or scrum masters, developers, business and/or systems analysts, and quality assurance personnel
• Experience with enterprise-scale applications
• Experience working in an offshore/onshore collaborative environment
• Solid understanding of and demonstrated experience in using appropriate tools:

• • Microsoft Project, Visio, and MS Office
  • VersionOne, Trello, Jira, Confluence

• SAFe / Agile (Scrum, KanBan) experience
• Project and/Program Management experience
• Experience on large application solutions with related integration
• Experience with Cloud application solutions

Skills/Abilities:

• Strong interpersonal skills including mentoring, coaching, collaborating, and team building
• Proven ability to lead software development efforts or implement services and ensure objectives, goals, and commitments are met
• Strong analytical and problem-solving skills
• Excellent oral and written communications skills
• Solid technical project management and/or leadership skills including the ability to plan, organize, and steer activities with competing demands
• Developing knowledge and understanding of business needs with the ability to establish/maintain elevated level of customer trust and confidence
• Solid understanding of systems development life cycle models
• Strong organizational skills and ability to prioritize in a large program with multiple parallel deliverables
• Able to identify and understand complex problems/issues and develop solutions
• Ability to travel without restrictions (domestic and international).

Office Requirements:

• Local candidates required in office a minimum of 4 days a week out of our headquarter in Hanover, MD
• Open to remote candidates (travel required)

Core Competencies:

• Building Relationships
• Develop People
• Lead Change
• Inspire Others
• Think Critically
• Communicate Clearly
• Create Accountability