Overview
Skills
Job Details
You must have:
- Brocade: MUST
- IBM storage OR NetApp Storage: Must Have one or the other
- EMC Isilon OR Rubrik: Must have one or the other
Job Description:
You will be a part of the Technical Solutions Services team. The role of a Senior Storage & Backup Engineer is to design, implement, manage, and maintain storage solutions. You will be providing Level 3 support to Storage and Backup environment. You will provide administration and engineering support on multiple OS platforms in a multi-vendor environment, while working closely with architecture, application development, database, server and networking teams. In addition, you will continuously participate in developing, defining and simplifying processes to improve services. For new initiatives or critical upgrades, you will work closely with Business/Application Development & Engineering teams during project analysis and design phases and with the Operations team during the implementation and post go-live support.
Responsibilities:
Design, implement, manage, and maintain storage solutions
Leads and participates in installation and configuration activities of storage and backup systems.
Provision and decommission storage in accordance with documented procedures
Managing and troubleshooting NFS exports and CIFS Shares
Supports resolution of production support incidents
Troubleshoots issues across development, test, and production systems
Routinely monitors all systems within the storage and backup domain
Performs systems resource optimization activities
Participates in systems management, and security compliance activities
Oversees monitoring, system access, and configuration management
Understanding of application /database design & integration with storage systems
Identifies automation opportunities by communicating and collaborating with the team
Research and recommends automation and monitoring tools
Develop and maintains procedures and storage system documentation
Create Knowledge Base articles of operational tasks to streamline support and empower first and second-level support to resolve issues
Document the design, operation and troubleshooting of technology platforms and procedures
Automate repeatable task using scripting & Ansible
Research new technologies and processes
Participates in On-Call rotation support
Requirements / Qualification:
Bachelor's or Master's degree in Computer Science or relevant subject
7+ years of production support experience in Storage & Backup Administration
Expert level knowledge of large-scale Storage Area Network & Systems (NetApp, EMC, HPE, IBM, Cisco, Rubrik & Brocade)
SAN/Storage Administration certification is must
Advanced to expert knowledge of technologies such as operating systems (AIX, Linux, Windows, VMware)