Jira Administrator

Overview

On Site
$30.60 - $41.40 hourly
Contract - W2
Contract - Temp

Skills

User Experience
Project Management
Collaboration
Business Process
Access Control
Privacy
Project Planning
Reporting
Management
Dashboard
Training
Regulatory Compliance
Data Security
Auditing
Atlassian
Workflow
Customization
Agile
Conflict Resolution
Problem Solving
JIRA
Communication
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client in Jacksonville, FL that is looking for a Jira Administrator who will be responsible for configuration, customization, and administration of Jira. This role requires a strong understanding of Jira's capabilities and best practices to deliver an exceptional user experience and streamline project management processes.

Responsibilities:
* Collaborate with stakeholders to gather requirements and design Jira workflows, issue types, custom fields, and screens to align with business processes
* Configure permissions, user roles, and security schemes to ensure appropriate access controls and data privacy
* Assist teams in setting up projects and boards in Jira to facilitate effective project planning, tracking, and reporting
* Create and manage Jira filters, dashboards, and reports to provide insights into project progress and team performance
* Evaluate, install, and configure Jira plugins and integrations to extend the platform's capabilities and integrate with other tools in the technology stack
* Stay informed about the latest Jira updates and plugins to recommend relevant improvements to the platform
* Provide training and support to end-users on Jira best practices, workflows, and functionalities
* Address and resolve user inquiries and issues related to Jira usage in a timely and professional manner
* Monitor the performance of the Jira instance, identify bottlenecks, and implement optimizations to ensure optimal system performance and reliability
* Conduct regular health checks and maintenance tasks to keep the platform running smoothly
* Implement and enforce security measures to safeguard Jira data and ensure compliance with data protection regulations and internal policies
* Conduct periodic security audits and vulnerability assessments

REQUIREMENTS:
* Bachelor's degree in Computer Science, Information Technology, or a related field
* Jira Administrator or Atlassian Certified Professional (ACP) certification is a plus
* 2 years of experience as a Jira Administrator, handling configuration and administration of Jira instances
* Solid understanding of Jira workflows, issue types, and customization options
* Familiarity with Jira plugins and integrations, such as Agile boards and automation tools
* Strong problem-solving and troubleshooting skills to resolve Jira-related issues efficiently
* Excellent communication and interpersonal skills to interact with both technical and non-technical stakeholders
* Ability to work independently and collaboratively in a fast-paced, team-oriented environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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