Overview
Skills
Job Details
We are seeking an experienced and strategic Salesforce Solution Architect to lead the vision, development, and optimization of our Salesforce ecosystem. This role is pivotal in aligning our CRM capabilities with business objectives, enhancing customer engagement, and driving operational efficiency.
Job Title: Salesforce Solution Architect Onsite Role
Location: Houston, TX
Client: Prodapt
Project Duration: 12 months
Job Type: Contract
Work Arrangement: Work from Client Office 5 days a week
Interview: Three rounds of Video interview
Job Description:
- Product Strategy & Roadmap: Define and maintain the Salesforce product roadmap, ensuring alignment with business goals, customer needs, and industry trends.
- Business Operations: Develop a deep understanding of client business operations to generate innovative solutions that meet their needs. Propose new solutions to alleviate operational pain points and run quick Proof of Concept (PoC) projects to demonstrate value.
- Stakeholder Collaboration: Engage with cross-functional teams (Sales, Marketing, Customer Service, IT) to gather requirements, translate them into actionable user stories and features, and drive collaboration.
- Project Management: Lead end-to-end project execution, including planning, prioritization, and delivery of Salesforce initiatives, ensuring timely and within-budget results.
- Platform Optimization: Continuously assess and enhance Salesforce functionalities to improve user experience, system performance, and data integrity.
- Data Governance: Ensure data integrity, security, and compliance within the Salesforce platform, aligning with organizational policies and industry standards.
- Training & Support: Develop training materials and provide support to end-users to maximize platform adoption, effectiveness, and user satisfaction.
Qualifications:
- Bachelor's degree in Business, Information Technology, Computer Science, or related field.
- 5+ years of experience in Solution Architect, with a focus on Salesforce platforms.
- Proven track record of leading Salesforce implementations and enhancements in a hybrid work environment.
- In-depth knowledge of Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
- Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).
- Experience with Salesforce integrations and third-party applications.
- Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder) are highly desirable.
About our Company:
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, we serve telecom and tech companies that are building networks and shaping the digital experiences of tomorrow. We deliver consulting, managed services, and business reengineering. Our strength comes from being both AI-first and Telco-native. Gartner recognizes Prodapt as a Large, Telecom-Native Regional IT Service Provider. This expertise allows us to provide tailored solutions that directly address industry challenges. Our focus is on being a customer-centric partner, fully aligning with our client's business goals and driving their success at every step. With over 6,000 Prodaptians across 30+ countries and backed by the 130-year legacy of the Jhaver Group, Prodapt combines a heritage of excellence with cutting-edge innovation.