Overview
On Site
USD 25.00 - 25.00 per hour
Full Time
Skills
Performance Management
Project Management
Preventive Maintenance
IT Operations
Supervision
Windows Imaging Component
Microsoft Office
Printers
Issue Tracking
Active Directory
Customer Service
Technical Support
Computer Hardware
Microsoft Windows
Collaboration
Training
Documentation
Regulatory Compliance
Policies and Procedures
Remote Support
Health Care
Job Details
Description
**Position Title:** Desktop Support Technician - Evening Shift **Schedule:** Sunday through Thursday, 4:00 PM - 12:00 AM **Location:** New York, NY **Training Requirement:** Candidate will train with the day shift for the first 3-4 weeks. Compliance with flu shot requirements is mandatory. --- ### **Role Overview:** We are seeking a highly capable and self-sufficient Desktop Support Technician to join our IT team on the evening shift. This role is critical in maintaining end-user support and ensuring smooth IT operations during off-hours. The ideal candidate will bring strong Level 2 desktop support skills, a proactive mindset, and the ability to work independently with minimal supervision.
Skills
Desktop, Windows 10, Support, Troubleshooting, Active directory, Hardware, Customer service, Technical support, Windows, Imaging, Deployment, Office 365, Printers, O365, Ticketing system
Top Skills Details
Desktop,Windows 10,Support,Troubleshooting,Active directory,Hardware,Customer service,Technical support
Additional Skills & Qualifications
**Key Responsibilities:** - Provide Level 2 desktop support for hardware, software, and peripheral issues. - Troubleshoot and resolve technical problems efficiently and independently. - Support Windows 11 environments and enterprise applications. - Collaborate with day shift teams during training and transition periods. - Maintain accurate documentation of incidents and resolutions. - Ensure compliance with organizational IT policies and procedures. --- ### **Qualifications:** - **Education:** Bachelor's degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it. - **Experience:** - Proven experience as a Desktop Support Technician (Level 2 or higher). - Prior experience in a healthcare environment is **highly preferred**. - Ability to start with minimal ramp-up time. --- ### **Desired Skills:** - Strong troubleshooting and diagnostic skills. - Excellent communication and customer service abilities. - Familiarity with ticketing systems and remote support tools. - Experience with Windows 11 is a plus (candidates with this experience have already been submitted).
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Brooklyn,NY.
Application Deadline
This position is anticipated to close on Oct 3, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
**Position Title:** Desktop Support Technician - Evening Shift **Schedule:** Sunday through Thursday, 4:00 PM - 12:00 AM **Location:** New York, NY **Training Requirement:** Candidate will train with the day shift for the first 3-4 weeks. Compliance with flu shot requirements is mandatory. --- ### **Role Overview:** We are seeking a highly capable and self-sufficient Desktop Support Technician to join our IT team on the evening shift. This role is critical in maintaining end-user support and ensuring smooth IT operations during off-hours. The ideal candidate will bring strong Level 2 desktop support skills, a proactive mindset, and the ability to work independently with minimal supervision.
Skills
Desktop, Windows 10, Support, Troubleshooting, Active directory, Hardware, Customer service, Technical support, Windows, Imaging, Deployment, Office 365, Printers, O365, Ticketing system
Top Skills Details
Desktop,Windows 10,Support,Troubleshooting,Active directory,Hardware,Customer service,Technical support
Additional Skills & Qualifications
**Key Responsibilities:** - Provide Level 2 desktop support for hardware, software, and peripheral issues. - Troubleshoot and resolve technical problems efficiently and independently. - Support Windows 11 environments and enterprise applications. - Collaborate with day shift teams during training and transition periods. - Maintain accurate documentation of incidents and resolutions. - Ensure compliance with organizational IT policies and procedures. --- ### **Qualifications:** - **Education:** Bachelor's degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it. - **Experience:** - Proven experience as a Desktop Support Technician (Level 2 or higher). - Prior experience in a healthcare environment is **highly preferred**. - Ability to start with minimal ramp-up time. --- ### **Desired Skills:** - Strong troubleshooting and diagnostic skills. - Excellent communication and customer service abilities. - Familiarity with ticketing systems and remote support tools. - Experience with Windows 11 is a plus (candidates with this experience have already been submitted).
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Brooklyn,NY.
Application Deadline
This position is anticipated to close on Oct 3, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.