Overview
Skills
Job Details
Job Title: Siebel CRM Architect
Job Summary:
We are looking for an experienced Siebel Functional Architect with strong domain knowledge across key CRM business functions. The ideal candidate should have hands-on expertise in Siebel applications and the ability to collaborate with business and technical teams to drive solutions.
Key Responsibilities:
Work closely with stakeholders to understand business processes and translate them into Siebel configurations.
Support and enhance Siebel CRM modules based on functional needs.
Conduct functional testing and support user acceptance testing (UAT).
Provide guidance to technical teams for solution implementation.
Troubleshoot functional issues and provide timely resolutions.
Required Functional Knowledge:
Customer & Contact Management
Product Catalog and Order Management
Membership Management
Volunteer Management
Installed Assets & Subscription Entitlements
Qualifications:
Bachelor s degree in Computer Science, Information Systems, or a related field.
Minimum 10 years of hands-on experience in Siebel CRM functional roles.
Strong analytical and communication skills.
Ability to document requirements and functional specifications clearly.