Overview
On Site
USD 30.00 - 34.00 per hour
Contract - W2
Contract - Independent
Skills
Network
Migration
Bomgar
Adobe Acrobat
Printers
Mobile Device Management
Microsoft
Collaboration
Microsoft Windows
Microsoft Office
Active Directory
Remote Support
Management
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Are you a tech-savvy professional with expertise in Level I & II desktop support? Do you thrive in fast-paced environments and enjoy solving a variety of technical challenges? Our Oakland client is seeking a Desktop Support Specialist to assist them as they complete a critical network migration project. This 1-month contract role offers an exciting opportunity to utilize your skills while working onsite in a collaborative and dynamic team environment - all while handling a backlog of tickets.
This role is a contract role, onsite 5 days a week in Oakland (City Center).
Key Responsibilities
Requirements
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Are you a tech-savvy professional with expertise in Level I & II desktop support? Do you thrive in fast-paced environments and enjoy solving a variety of technical challenges? Our Oakland client is seeking a Desktop Support Specialist to assist them as they complete a critical network migration project. This 1-month contract role offers an exciting opportunity to utilize your skills while working onsite in a collaborative and dynamic team environment - all while handling a backlog of tickets.
This role is a contract role, onsite 5 days a week in Oakland (City Center).
Key Responsibilities
- Provide desktop support to resolve Level I & II IT tickets during the network migration project.
- Address approximately 50 tickets in the backlog, covering various technical challenges.
- Troubleshoot issues related to Windows 11, including remote troubleshooting using Bomgar.
- Perform software installations (e.g., Adobe Acrobat, Office 365), including privilege escalation as needed.
- Configure and support printers and other peripherals.
- Assist with mobile device management in Microsoft Intune, including disenrollment/re-enrollment of devices.
- Handle tasks related to Okta, such as enrolling identities and setting up QR codes for users.
- Collaborate with end users to resolve technical issues in a Windows and Office 365 environment.
- Note: No Active Directory (AD) tasks required.
Requirements
- Proven experience inLevel I & II desktop support(contract or onsite experience preferred).
- Strong skills in troubleshootingWindows 11, remote support tools likeBomgar, andOffice 365applications.
- Familiarity withmobile device management(Intune experience is a plus) andOktaadministration.
- Ability to manage software installations and configurations efficiently.
- Professional communication skills and the ability to work well with end users to resolve issues.
- Availability to complete the contract onsite in Oakland for the project duration.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.