Overview
Skills
Job Details
Job Title: Atlassian Implementation Consultant.
Required Qualifications:
At least 5 years of experience working with Atlassian tools (Jira, Confluence, etc.)
At least 2 years of experience on public sector (government) projects
Must be an employee of a company that is an authorized Atlassian reseller and implementation services provider
Expertise in Jira configuration, workflow development, permissions, custom fields, and project automation
Ability to escalate and resolve issues via Atlassian support channels
Must have access to and operate within Atlassian Premium environments, including a sandbox/testing instance
Preferred Qualifications:
Atlassian certifications (e.g., Jira Administrator, Atlassian Certified Expert)
Experience with ADFS SSO, service desk best practices, and cloud migrations
Background in consulting, Agile project management, and IT service management (ITSM)
Additional Experience With:
Customizing Jira Service Management for enterprise-level ticketing and workflows
Creating documentation and Confluence knowledge bases for end users
Security and access configuration via Atlassian Guard
Experience working in short-turnaround or rapid deployment scenarios
Managing and reporting service hours against milestones in SOWs