NOC Technician Admin

NOC Technician Admin
12 Month Contract (could extend or convert for the right person) On-site Local Candidate!
Virginia Beach, VA
No C2C!!!!

TECHEAD is seeking an entry-level NOC Technician (or Network Technician) to join our team. This role is ideal for candidates who are fairly new to IT but bring a strong service-oriented mindset.

Key Responsibilities:

• Perform cable runs and assist with network cable installations.
• Support basic network switch configuration and troubleshooting.
• Provide Tier 2 Helpdesk support to internal users as needed.
• Monitor and report on business computing systems performance and issues.
• Assist with Windows system management and Microsoft 365 administration (preferred but not required).
• Participate in established IT processes and procedures.
• Maintain a professional, service-first approach in all user interactions.

What We re Looking For:

• Familiarity with computers at a power-user level.
• Exposure to scripting or automation is a plus.
• Some understanding of Windows and Microsoft 365 environments is beneficial.
• Excellent communication and interpersonal skills.
• Prior work experience in non-IT fields with a strong customer service focus.
• Willingness to learn and grow within an IT environment.
• Reliable and able to work full-time onsite.