Sr. SDWAN Manager

Location: Remote But candidate ideally should be in MST or CST who can support PST and CST both

MUST HAVE IMPLEMENTED SDWAN PROJECTS ON LARGE ENTERPRISE SCAL

This manager leads strategic network planning, vendor coordination, and security risk mitigation efforts while overseeing the team responsible for network, firewall, SD-WAN, wireless administration, technical support, and Data Center infrastructure, ensuring alignment with evolving business needs and industry standards. Additionally, this individual serves as the department representative for networking initiatives, collaborating across teams to address IT concerns and drive innovation.

Flexible work from home options available.

DUTIES & RESPONSIBILITIES

• Oversee a team of Systems Engineer Networking Specialists that administer and support the Network (Campus, Data Center, Branches), Firewalls, SD-WAN, and Wireless network environment. Directly manage the daily activities of employees within the department, coordinating and prioritizing requisite duties and daily assignments while appraising employee productivity and performance. Compose and deliver performance evaluations.
• Manage the coordination of hardware and software vendor support, ensuring seamless installation and efficient upgrade activities.
• Continuously develop and maintain expertise in emerging and existing technologies to optimize their application within our environment.
• Oversee and ensure timely completion of remediation and patching activities, aligning with defined Service Level Agreements (SLAs) to maintain system security and performance.
• Provide strategic oversight of network design, ensuring IT resources are optimally aligned to meet evolving business requirements for network infrastructure and firewall security.
• Lead and coordinate cross-training initiatives to ensure comprehensive coverage across all areas, designating primary, secondary, and, where necessary, tertiary support staff for operational continuity.
• Develop, maintain, and regularly update a three-year network technology roadmap to align with evolving business needs, ensuring milestones and objectives are met on schedule.
• Develop, manage, and proactively update departmental project lists, ensuring clear communication of progress to stakeholders and alignment with organizational objectives.
• Develop, manage, and continuously optimize the staff support calendar to ensure seamless team operations. Coordinate scheduling needs, anticipate workload demands, and proactively adjust assignments to maximize efficiency and coverage.
• Serve as the department representative for networking projects, issues, and initiatives, ensuring alignment with organizational goals and technological advancements. Meet regularly with representatives from various departments to discuss IT needs, address concerns, and proactively identify opportunities for improvement.
• Support the design, development, and implementation of the Network Operations Center to optimize network performance and reliability. Assist in defining operational workflows, selecting technologies, and establishing monitoring systems to ensure seamless functionality.
• Collaborate closely with Information Security to assess and mitigate risks posed by emerging threats to the network. Conduct thorough risk analyses, implement proactive security strategies, and ensure swift, effective responses to vulnerabilities. Facilitate communication between teams to align security protocols with organizational objectives, strengthen threat detection capabilities, and enhance overall network resilience.
• Responsible for employee hiring, training, staff development, scheduling, and direct assistance with coverage of daily workloads when needed. Monitor work standards and adherence to company policies. Proactively deliver feedback to direct reports to promote staff development, and administer corrective action as needed.
• Conduct and complete additional assignments/projects as designated by management.

Qualifications

• Bachelor's degree required. Focus on Computer Science or related discipline preferred.
• Certifications in Cisco, Juniper, Palo Alto, and/or Aruba are preferred.
• Minimum five years' experience in relevant role(s) including at least 2 years with managerial duties.
• Strong time management and organizational skills, with the ability to prioritize tasks, manage competing deadlines, and deliver high-quality results in a dynamic, fast-paced IT environment. Proven experience in balancing multiple projects and adapting to shifting priorities is essential.
• Qualified military veterans are encouraged to apply.
• Extensive and highly developed skills including networking routing/switching, firewalls, wireless access points/controllers, and SD-WAN controllers.
• Exposure to high availability data centers, campus and branch networking, along with techniques in support of operating remote facilities.
• A functional understanding of network topologies that support a hybrid cloud environment for virtual systems running Citrix, Azure, VMware, Hyper-V, along with network-based monitoring systems, as well as how to oversee the environments.
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports