Site Reliability Engineer - Observability (FedRAMP IL5)

Description

Join us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to our work, customers, having fun, and most significantly to each other's success.

The Splunk Observability Cloud provides full-fidelity monitoring and fixing across infrastructure, applications, and user interfaces, in real-time and at any scale, to help our customers keep their services reliable, innovate faster, and deliver great customer experiences. Infrastructure Software Engineers at Splunk are cloud-native systems engineers who use infrastructure-as-code, microservices, automation, and efficient design to build, operate, and scale our products.
Role

You will help us run one of the largest and most sophisticated cloud-scale, bigdata, and microservices platforms in the world. You will be responsible for enabling developers to operate highly available, scalable, and cost-efficient applications with low operational burden by handling and improving the reliability and resiliency of SRE-managed services and infrastructure. You thrive on automation, infrastructure-as-code, reliability engineering, and getting rid of tedious, manual tasks.
You will:

• Design new services, tools, and monitoring to be implemented by the entire team.
• Analyze the tradeoffs of the proposed design and make recommendations based on these tradeoffs.
• Mentor new engineers to achieve more than they thought possible. You enjoy making other teams successful and are fulfilled through the success of others.

Work on reliability projects, including:

• HA, Business Continuity Planning, disaster recovery, backup/restore, RTO, RPO
• Chaos engineering
• Application uptime and performance
• Capacity management & planning
• SLIs, SLOs, error budgets, and monitoring dashboards
• Responsible for deployment and operations of large-scale distributed data stores and streaming services
• Establishing design patterns for monitoring and benchmarking
• Establishing and documenting production run books and guidelines for developers
• Tooling, toil reduction, runbooks & automation to handle production environments
• Incident management and improving MTTD/MTTR for services
• Cloud cost optimization

Qualifications
Must-Have:

• 5+ years of SRE experience in handling large-scale cloud-native microservices platforms.
• 2+ years of strong hands-on experience deploying, handling, and monitoring large-scale Kubernetes clusters in the public cloud specifically AWS or Google Cloud Platform
• Experience with infrastructure automation and scripting using Python and/or bash scripting.
• Strong hands-on experience in monitoring tools such as Splunk, Prometheus, Grafana, ELK stack, etc. in order to build observability for large-scale microservices deployments.
• Experience with deployment, operations, and performance management of one or more of the following large-scale clusters such as Cassandra, Kafka, Elastic Search, MongoDB, ZooKeeper, Redis, etc.
• Excellent problem-solving, triaging, and debugging skills in large-scale distributed systems

Preferred:

• AWS Solutions Architect certification preferred.
• Confluent Certified Administrator for Apache Kafka and/or Apache Cassandra Administrator Associate certifications are preferred
• Experience with Infrastructure-as-Code using Terraform, CloudFormation, Google Deployment Manager, Pulumi, Packer, ARM, etc.
• Experience with CI/CD frameworks and Pipeline-as-Code such as Jenkins, Spinnaker, Gitlab, Argo, Artifactory, etc.
• Proven skills to effectively work across teams and functions to influence the design, operations, and deployment of highly available software.
• Experience handling cloud infrastructure and operations in strict security, compliance, and regulatory environments such as FedRAMP.

Bachelors/Masters in Computer Science, Engineering, or related technical field, or equivalent practical experience.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $146,400.00 - 201,300.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $131,760.00 - 181,170.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $117,120.00 - 161,040.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at ;br>
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Thank you for your interest in Splunk!