Application Support Engineer

  • Posted 4 hours ago | Updated 4 hours ago

Overview

Remote
Depends on Experience
Full Time
Able to Provide Sponsorship

Skills

Backup
Amazon Web Services
Analytical Skill
Application Support
Database
Documentation
Collaboration
Communication
Computer Networking
DICOM
Java
MSC
Health Care
Healthcare Information Technology
ITIL
Information Systems
Management
DNS
Dragon NaturallySpeaking
FOCUS
Firewall
HIPAA
HL7
Hosting
Archiving
Microsoft Windows Server Administration
Regulatory Compliance
Replication
Microsoft Azure
Microsoft Exchange
Microsoft Windows
TCP/IP
Unity
Windows PowerShell
Oracle
PACS
RIS
Routing
SQL
Scripting
Servers
Authentication
Balanced Scorecard
Bash
Cloud Computing
DHCP
MySQL
System Security
Workflow

Job Details

Job Description

Application Support Engineer

Who we are: -

At CitiusTech, we constantly strive to solve the industry's greatest challenges with technology, creativity, and agility. With over 8,500 healthcare technology professionals worldwide, CitiusTech powers healthcare digital innovation, business transformation, and industry-wide convergence for over 140 organizations through next-generation technologies, solutions, and products. We aim to accelerate the transition to a human-first, sustainable, and digital healthcare ecosystem with the world's leading Healthcare and life sciences organizations and our partners.

Here is an opportunity for you to make a difference and collaborate with global leaders to shape the future of healthcare and positively impact human lives.

Our vision: -

To inspire new possibilities for the health ecosystem with technology and human ingenuity.

What is in it for you?

As an Application Support Engineer you will provide expert-level support for Java-based healthcare applications, ensuring seamless performance across databases, Windows servers, and imaging systems like PACS and RIS.

Responsibilities: -

  • Provide advanced support for Java-based applications, including deployment, configuration, and troubleshooting.
  • Monitor and optimize performance of MariaDB/MySQL databases; manage replication and backup strategies.
  • Administer and maintain Windows servers, ensuring system security and stability.
  • Troubleshoot and resolve networking issues related to TCP/IP, DNS, DHCP, routing, and firewalls.
  • Maintain comprehensive documentation of system configurations, deployments, and support procedures.
  • Collaborate with cross-functional teams to ensure the alignment of technical solutions with business needs.
  • Support healthcare IT systems, particularly Radiology and Imaging platforms (PACS, RIS).
  • Ensure compliance with HL7 and DICOM standards in healthcare data exchange.

Experience: -

  • 8+ Years

Location: -

  • Remote

Educational Qualifications: -

  • Engineering Degree BE/ME/BTech/MTech/BSc/MSc.
  • Technical certification in multiple technologies is desirable.

Skills: -

Mandatory skills

  • Strong experience in Java-based application support.
  • Proficiency in SQL, with hands-on experience in MariaDB/MySQL or Oracle.
  • Solid understanding of Windows Server administration.
  • Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls).
  • Exposure to healthcare IT systems, especially PACS, RIS, DICOM, and HL7 standards.
  • Excellent troubleshooting and analytical skills.
  • Strong documentation and communication abilities

Good to have skills: -

  • Experience with Radiology Information Systems (RIS) and Picture Archiving and Communication Systems (PACS).
  • Familiarity with authentication processes and ITIL-based support workflows.
  • Knowledge of cloud environments (e.g., Azure, AWS) for application hosting and support.
  • Scripting skills (e.g., PowerShell, Bash) for automation of routine tasks.
  • Experience working in regulated environments (e.g., HIPAA compliance).

Life at CitiusTech

We focus on building highly motivated engineering teams and thought leaders with an entrepreneurial mindset, centered on our core values of Passion, Respect, Openness, Unity, and Depth (PROUD) of knowledge. Our success lies in creating a fun, transparent, non-hierarchical, diverse work culture that focuses on continuous learning and work-life balance.

Rated by our employees as the Great Place to Work for according to the Great Place to Work survey. We offer you a comprehensive set of benefits to ensure that you have a long and rewarding career with us.

Our EVP

Be You Be Awesome is our EVP and it reflects our continuing efforts to create CitiusTech as a great place to work where our employees can thrive, both personally and professionally. It encompasses the unique benefits and opportunities we offer to support your growth, well-being, and success throughout your journey with us and beyond. Together with our clients, we are solving some of the greatest healthcare challenges and positively impacting human lives. Welcome to the world of Faster Growth, Higher Learning, and Stronger Impact.

Join CitiusTech. Be You. Be Awesome.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CitiusTech