Program Manager - Remote / Telecommute

Overview

Remote
$71 - $86
Contract - W2
Contract - 12 month(s)
No Travel Required

Skills

PROGRAM MANAGEMENT
Governance
project planning
scope and schedule management
budget tracking

Job Details

Job Description:

Pay Range: $71.16hr - $86.14hr
  • Define program success criteria and objectives, involving relevant stakeholders and ensuring technical feasibility and desired quality.
  • Collaborate with senior customer leaders and NTNX services leaders to define the program governance (controls) in accordance with customer requirements
  • Coordinating and driving sub projects and work streams inclusive of their interdependencies.
  • Lead architects and resourcing team to schedule internal and external consulting resources to drive multiple work streams.
  • Develop detailed project plans to put services in a logical order of operations, considering dependencies, predecessors, and successors while also utilising the LOE to determine duration; monitoring and tracking progress with project plans.
  • Manage the program scope, schedule, changes, costs and closeout using appropriate verification techniques.
  • Anticipate and proactively resolve challenges to program budget and timeline.
  • Measure program performance using appropriate tools and techniques.
  • Manage and track program issues, actions and risks accordingly.
  • Communicating progress both internally and externally.
  • Managing the relationship with the client and all internal and external stakeholders
  • Utilise client facing status meetings to manage customer expectations, escalate issues and risks, and drive program activities forward.
  • Develop client program status reports and distribute on regular intervals
  • Internally forecast program revenue accurately on a quarterly basis and regularly maintain configurables within system of record
  • Create and maintain comprehensive program documentation
  • Collaborate with project managers worldwide to improve PM efficiency
  • Foster relationships with clients enabling future account sales
  • Expertise in multiple project dashboard creation and presentation to all levels of stakeholders and management including executive and C level leadership
  • Manage Customer satisfaction by ensuring world class project delivery
  • Managing stakeholders' communication and develop appropriate communication plans, report and escalate to management as needed
  • Candidates should have a minimum of 8 years of industry experience.
  • Broad experience with managing complex projects of a variety of hardware, software, infrastructure, and cloud platforms and platform integrations
  • Exceptional organizational skills including ability to plan, attention to detail, facilitation, time management, leadership and multitasking skills
  • Ability to work with clients and stakeholders to identify business objectives and align program deliverables to them.
  • Ability to align the deliverables (outputs) to the program's outcome.
  • Proven ability to problem solve and be dynamic in complex situations.
  • Self starter with intense drive for improvement and delivering results.
  • Strong working knowledge of Microsoft Office and Project planning tools
  • Proficient with Agile project management.
  • Experience using change management processes for dynamic professional services projects.
  • External customer-facing management experience (including partners).
  • Internal customer relationship management experience (i.e. sales, pre-sales, advisory services).
  • Experience managing multiple programs, projects, and clients in parallel is required
  • Working knowledge with tools like NetSuite and Salesforce a plus .
  • Ability to adopt new processes and tools.
  • PMP required, PgMP a plus.
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