Oracle HCM Functional Support Lead

Overview

Remote
On Site
Hybrid
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 3 year(s)

Skills

Compensation
Core HR
Talent Management
learning

Job Details

  • Title: Oracle HCM Functional Support Lead
  • Type: Full-time Employment / Contract option both available
  • Location: Houston, TX (Preferred) or any other remote location
  • Contract Duration: 1 to 3 years

Job description:

We are seeking a mid-level Oracle HCM Cloud AMS/Support Lead to provide onsite application support and maintenance services for Core HR, Compensation, Talent Management, and Learning modules. The ideal candidate will have hands-on experience in Oracle HCM Cloud, strong problem-solving skills, and the ability to work closely with business users to resolve issues and support ongoing enhancements.

Key Responsibilities:

  • Provide day-to-day functional support for Oracle HCM Cloud modules: Core HR, Compensation, Talent Management, and Learning.
  • Act as the primary point of contact for issue resolution, user queries, and minor enhancements.
  • Collaborate with business stakeholders to understand requirements and translate them into system solutions.
  • Perform root cause analysis and coordinate with offshore teams or Oracle support as needed.
  • Support data uploads, validations, and reporting needs using HCM tools and standard processes.
  • Support quarterly updates of Oracle Cloud
  • Participate in testing activities for patches, updates, and new features.

Required Skills:

  • 4 5 years of experience in Oracle HCM Cloud with hands-on expertise in Core HR, Compensation, Talent, and Learning modules.
  • Good understanding of HCM business processes and configurations.
  • Experience in AMS/support environments with ticketing tools and SLA-based delivery.
  • Strong communication and interpersonal skills to work directly with business users.
  • Ability to troubleshoot issues independently and escalate when necessary.

Preferred Qualifications:

  • Oracle HCM Cloud certification(s) in relevant modules.
  • Experience working in onsite-offshore support models.
  • Familiarity with integration touchpoints and data flows between Oracle HCM and other systems.

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Regards
Ajith Kumar
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