Residential Alarm Technician

Job Title: Residential Alarm Technician
Job Category: Alarm / Security System Technician
Location: Cleveland, OH
Compensation: Based on experience

About the Role

We are seeking a skilled Residential Alarm Technician for a contract role supporting service and installation work in the Cleveland area. Technicians will use a proprietary ticketing system to manage jobs and ensure high-quality service delivery in residential environments.

Key Responsibilities

• Install and service burglar alarm systems, panels, sensors, wireless cameras, smart home devices, access control systems, and CCTV
• Perform wiring, drilling, and device installation in residential settings
• Communicate professionally with customers and team members
• Follow job preparation and completion checklists
• Accurately record inventory and mileage between job sites
• Educate customers on installed systems and mobile apps
• Test and verify all zones and devices with central monitoring systems

Top Skills - Must Haves

• Burglar alarm installation (panels, contacts, cameras, locks, sensors, doorbells)
• Residential installation experience
• Access control, CCTV, IP cameras, low voltage wiring
• Strong troubleshooting and service skills
• Reliable transportation
• Excellent communication and customer service skills

Secondary Skills - Nice to Haves

• Cable tech experience (Cat5/Cat6, punchdown, programming)
• Electrical or physical security background
• Experience with 2Gig, Alarm.com, and similar systems

Work Environment

• Residential homes
• Professional customer interactions are essential
• High-quality workmanship and clear communication are expected

Additional Details

• Inventory: Collected weekly from local branch locations; accurate tracking required
• Mileage: Paid between job sites (excluding commute to/from home)
• Tools: Proprietary job tracking system used for scheduling and completion
• Customer Impact: Supporting backlog reduction and service excellence through reliable technician work

Pay and Benefits
The pay range for this position is $22.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cleveland,OH.
Application Deadline
This position is anticipated to close on Sep 1, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.