Technology Product Analyst

Job Title: Technology Product Analyst
Location: Hybrid Work Model Reporting to All Locations
Pay Rate: Open to Both C2C and W2 options
Position Type: Multiyear Contract

Description:
To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective ETS group. To develop and evaluate information and prepare
recommendations. To partner with the business, Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs.

Responsibilities:
Demonstrates leadership within the product team and within the Analyst team, including via new ideas and/or leading improvement efforts, oversight of other TPAs; and providing PAR input
Operates at senior-most product level in partnership with TPO and/or manages the most complex, high-profile product efforts
Partners with TPO for overall product board/backlog creation, maintenance, and management; orders backlog items to best achieve goals and optimize the value of each sprint
Demonstrates significant creativity and variety of approaches to solving business and technical problems
Clearly presents status and issues in variety of oral and written formats, and leads product meetings
Authors wide variety of user stories/features/product backlog items; provides critical feedback to other stories/features/backlog items
Liaises between product team and business area
Conducts requirements analysis and validation, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable,
and that they conform to standards
Solves business problems by defining systems solutions via interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
Manages large projects/product lines either solo or by leading a team of Analysts.
Recognizes and proactively raises issues or risks along with well-considered solutions
Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios,
and diagramming
Creates and communicates artifacts translating business needs into executable requirements
Continually seeks opportunities to improve and increase level of industry/domain specific knowledge by remaining current with emerging products and technical updates; identifies relevant training needs and opportunities to management
Mentors and guides Interns, Contractors, and other Analyst staff
Presents project, product, or other material in meetings as needed
Builds and maintains a useful network across ETS and business
Pushes the status quo when such is outdated or ineffective
Performs other duties as assigned

Required Qualifications:
Bachelor's degree in business administration, Information Technology, Computer
Science, or related field, or the equivalent combination of training, education, and
experience
Hands-on experience conducting requirements analysis, validating, ensuring
requirements are complete, consistent, concise, comprehensible, traceable, feasible,
unambiguous, and verifiable, and that they conform to standards
Represents requirements using alternative views, such as
epics/features/stories/product backlog items, models, diagrams, prototypes, or
scenarios, to facilitate communication to the project / product team
Tracks and manages requirements status and changes throughout project / product
lifecycle via board/backlog management and maintenance
Elicits and documents functional and non-functional requirements using variety of
techniques, including interviews, document analysis, storyboards, use cases, scenarios,
and diagramming
Creates and communicates artifacts translating business needs into executable
requirements
Proficient in Azure DevOps (ADO), including writing and managing Epics, Features, and Product Backlog Items (PBIs)
Possesses/maintains extensive experience with data querying, reporting, and analysis,
comfortable recommending solutions to problems
Extensive experience in problem resolution including determining root cause, scope and scale of issues
Possesses/maintains advanced experience with Microsoft Office suite, including Excel,
Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional
Demonstrates competence in planning, organization, and multi-tasking, of large and complex efforts
Substantial experience leading, guiding, and coaching team of staff and contractors
Manages multiple priorities independently and/or in a team environment to achieve
goals via expert organizational, planning, and time management skills
Possesses/maintains advanced verbal and written communication skills
Desired Qualifications:
Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe)
Certified Scrum Product Owner (CSPO)
Certified Scrum Master (CSM)
Service Now knowledge
Knowledge of products, services, programs, policies, and procedures

System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #850-Rockville (ALTA IT)

System One, and its subsidiaries including Joul, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.