Information Technology (IT) Specialist / Help Desk Specialist / Desktop Analyst

  • Houston, TX
  • Posted 1 day ago | Updated 1 day ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

Help Desk
Computer Troubleshooting
Information Technology
Managed Services
Technical Support
Network
Network Design
Operating Systems
Cabling
troubleshooting
Installing
configuring

Job Details

Diagnose and resolve technical issues with computer systems, software and hardware.
Install, configure, and maintain computer systems, software and hardware
Troubleshoots and resolves printing and scanning problems.
Oversee the performance of computer systems.
Evaluates hardware or software and recommends improvements or upgrades.
Answers user inquiries regarding software or hardware operations to resolve problems.
Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup.
Conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Provides technical support, addresses questions and concerns.
Performs routine maintenance on all hardware and software.
Reports and tracks IT related activity and issues.
Assist with network connectivity issues and maintains network infrastructure.
Works with outside IT managed services vendor and software companies regarding all systems.
Perform other duties as assigned.

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