IBM ECM Business Analyst (Remote)

Remote role (onsite visit once in every 3 months)

IBM content manager & FileNet required

The scope of the proposed services will include the following:

• Define and document business functions and processes.
• Document standard operating procedures, user manuals and training material, as needed.
• Schedule, coordinate and assist with meeting.
• Analyze and document the integration of business functions with technology.
• Assist with business case development and business process reengineering.
• Consult with management and personnel to identify, define and document business needs
• and objectives, current operational procedures, problems, and input/output requirements.
• Recommend new processes that yield operational efficiencies.
• Conduct cost-benefit analyses.
• Develop or assist with project work plans and project timelines.
• Develop technical specifications and work requirements.

Expertise and/or relevant experience in the following areas are mandatory:

• 3+ years experience in document management or information governance
• 3+ years experience in gathering and documenting business requirements

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

• 2+ years experience working with DPS processes and document workflows
• Experience analyzing IBM Content Manager systems
• Experience working with Kofax systems
• Experience in analysis of electronic document management system migrations
• Experience in analysis of applications in a digital environment
• Ability to analyze data and generate reports to support decision-making and process improvements