Overview
On Site
Full Time
Skills
IT service management
IT infrastructure
PMO
Information Technology
Strategic planning
Continuous improvement
Risk management
System requirements
Change control
Service management
ISO/IEC 20000
Microsoft Office
Systems engineering
Federal government
Security clearance
Management
Policies
Administration
Scheduling
Data
Design
Operations
Authorization
Documentation
Available-to-promise
KPI
Metrics
Specification
DoD
Customer Care and Billing
ITIL
Amazon SES
Microsoft Excel
Leadership
SAP BASIS
FOCUS
Job Details
Job ID: 2405173
Location: ALEXANDRIA, VA, US
Date Posted: 2024-04-08
Category: Information Technology
Subcategory: Bus Proc Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is seeking an IT Project Coordinator located on-site at the Mark Center in Alexandria, VA.
Responsibilities Include:
Directly supports the Manpower Management Office (MMO) within the Organizational and Management Policy Directorate (O&MPD) under the Office of the Director of Administration and Management (ODA&M).
Serves as the technical expert for the sustainment and development of system infrastructure and scheduling of products and services related to the transition, sustainment, and enhancement of the authoritative data system for the ODA&M MMO.
Provides subject matter expertise in the fulfillment of IT system strategic planning, design, transition, operations, and continual improvement of IT services.
Prepares necessary IT authorization documents, plans, and certifications for the operations, maintenance, and development of IT systems supporting the MMO mission, to include preparing official documentation and requests for approval (i.e., Authorization to Proceed (ATP), System of Record Notice (SORN), Authorization to Operate (ATO)).
Coordinates with networks host, authorization officials, and IT stakeholders, regarding the management and upkeep of the ATOs and Risk Management Frameworks, and other vital artifacts.
Organizes and monitors multiple interconnected projects.
Liaise with primary and peripheral service providers, vendors, mission partners, and relevant stakeholders to resolve issues in a timely manner.
Creates and manages associated key performance indicators (KPIs), metrics, and reports for IT systems supporting the MMO mission; recommends opportunities for improvement or efficiency.
Develops and maintains the system lifecycle plan based on Department and MMO priorities.
Coordinates efforts with user community stakeholders to refine system requirements, mature technical specification, and prioritize customer-recommended features.
Monitors and manages system interconnections with other DoD platforms.
Supports system Change Control Board (CCB) decisions and subsequent implementation.
Experience with best practices for IT Service Management (ITSM), DoD Enterprise Service Management Framework (DESMF), Information Technology Infrastructure Library (ITIL), and ISO 20000 international standards.
Qualifications
Education, Experience and Requirements:
Bachelor's degree in a relevant field of study plus at least 5 years' experience providing services to senior general/flag officer ranks and/or SES levels within the DoD.
5 years of IT experience on large-scale Federal programs with hands-on experience with project management office processes and procedures.
Highly proficient with the Microsoft Office Suite of applications, especially Word, Excel, PowerPoint, SharePoint, and Teams.
Professionalism, tact, and experience working with senior DoD leadership.
Ability to produce quality work independently or in a group setting, provide solutions to customer issues, and solve problems quickly.
Ability to provide on-site support in the Mark Center, Monday through Friday.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Location: ALEXANDRIA, VA, US
Date Posted: 2024-04-08
Category: Information Technology
Subcategory: Bus Proc Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is seeking an IT Project Coordinator located on-site at the Mark Center in Alexandria, VA.
Responsibilities Include:
Directly supports the Manpower Management Office (MMO) within the Organizational and Management Policy Directorate (O&MPD) under the Office of the Director of Administration and Management (ODA&M).
Serves as the technical expert for the sustainment and development of system infrastructure and scheduling of products and services related to the transition, sustainment, and enhancement of the authoritative data system for the ODA&M MMO.
Provides subject matter expertise in the fulfillment of IT system strategic planning, design, transition, operations, and continual improvement of IT services.
Prepares necessary IT authorization documents, plans, and certifications for the operations, maintenance, and development of IT systems supporting the MMO mission, to include preparing official documentation and requests for approval (i.e., Authorization to Proceed (ATP), System of Record Notice (SORN), Authorization to Operate (ATO)).
Coordinates with networks host, authorization officials, and IT stakeholders, regarding the management and upkeep of the ATOs and Risk Management Frameworks, and other vital artifacts.
Organizes and monitors multiple interconnected projects.
Liaise with primary and peripheral service providers, vendors, mission partners, and relevant stakeholders to resolve issues in a timely manner.
Creates and manages associated key performance indicators (KPIs), metrics, and reports for IT systems supporting the MMO mission; recommends opportunities for improvement or efficiency.
Develops and maintains the system lifecycle plan based on Department and MMO priorities.
Coordinates efforts with user community stakeholders to refine system requirements, mature technical specification, and prioritize customer-recommended features.
Monitors and manages system interconnections with other DoD platforms.
Supports system Change Control Board (CCB) decisions and subsequent implementation.
Experience with best practices for IT Service Management (ITSM), DoD Enterprise Service Management Framework (DESMF), Information Technology Infrastructure Library (ITIL), and ISO 20000 international standards.
Qualifications
Education, Experience and Requirements:
Bachelor's degree in a relevant field of study plus at least 5 years' experience providing services to senior general/flag officer ranks and/or SES levels within the DoD.
5 years of IT experience on large-scale Federal programs with hands-on experience with project management office processes and procedures.
Highly proficient with the Microsoft Office Suite of applications, especially Word, Excel, PowerPoint, SharePoint, and Teams.
Professionalism, tact, and experience working with senior DoD leadership.
Ability to produce quality work independently or in a group setting, provide solutions to customer issues, and solve problems quickly.
Ability to provide on-site support in the Mark Center, Monday through Friday.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.