Senior IT Analyst

Software Resources has an immediate, direct placement job opportunity for a Senior IT Analyst with a major corporation on-site in San Francisco, CA. 3-5 days per week on-site.
Salary: $150,000/annually
Location: In-Office | Full-time

By creating tools that simplify the complexities of zero-knowledge technology, we empower developers to build applications that prioritize security, user control, and scalability. We envision a future where privacy is not an afterthought but a fundamental standard, enabling a more secure and equitable Web3.

As a start-up, we move fast, solve hard problems with creativity, and trust every team member to own outcomes. We foster a collaborative, flexible environment where self-starters thrive and where learning and experimentation are part of the job.
The Role:
We are looking for a Senior IT Analyst who is excited to build, secure, and scale our IT environment from the ground up. This is not a "maintenance only role it's about wearing many hats, driving initiatives, and adapting quickly as our needs evolve.

You will be the go-to person for everything from endpoint management and SaaS administration to cloud security and incident response. In a start-up setting, that means you'll need to be highly self-motivated, able to research and learn quickly, and comfortable shifting priorities when needed. If you enjoy being hands-on, solving problems independently, and directly shaping how IT supports a growing company, you'll fit right in.
Key Responsibilities:

• Own and support company communication and collaboration platforms (Google Workspace, Slack) and ensure they scale with us.
• Manage and support MacOS environments, including advanced troubleshooting.
• Develop and enforce IT and security policies, protocols, and best practices that align with a start-up's need for both agility and protection.
• Design, deploy, and maintain LAN, WAN, and wireless networks for reliability and performance.
• Configure and manage security infrastructure (firewalls, IDS/IPS, SIEM, MDM, endpoint protection).
• Investigate and respond to security incidents, owning remediation and learning from each one.
• Collaborate closely with engineering teams to integrate security into applications and cloud infrastructure (AWS, Google Cloud Platform).
• Lead IT and security projects end-to-end, often balancing multiple initiatives at once.
• Proactively research new tools, evaluate trade-offs, and make recommendations that improve performance, security, and user experience.
• Partner with teams across the company to anticipate IT needs, delivering solutions that remove friction and accelerate growth.

What We're Looking For:

• Strong hands-on experience with Google Workspace and Slack administration.
• Advanced MacOS administration and troubleshooting skills.
• Expertise in SSO and MDM solutions.
• Solid networking knowledge (TCP/IP, VLANs, DNS, DHCP, OSPF/BGP).
• Familiarity with cloud networking (AWS, Azure, Google Cloud Platform) and hybrid architectures.
• Curiosity, research skills, and the ability to independently evaluate and deploy new tools.
• Excellent communication skills and comfort working cross-functionally.
• Relevant certifications (e.g., Google Workspace Admin, Apple Certified Support Professional, CCNA) are a plus.

Why You'll Love Working Here:

• The chance to directly shape IT at a fast-moving start-up.
• A monthly budget for home office setup, personal well-being, and continued learning.
• Comprehensive healthcare coverage.
• Flexible vacation policy.
• Opportunities to attend major industry conferences and global events.
• Team off-sites and retreats where you'll help define our culture as much as our technology.

Note: At this time, we cannot sponsor visas of any kind.

We are committed to diversity in its workforce and is proud to be an equal-opportunity employer.
About Software Resources
Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.

If this position fits interests you, we encourage you to apply.