Senior Staff Product Security Engineer (SSDL)

    • ServiceNow, Inc.
  • Madison, WI
  • Posted 60+ days ago | Updated 8 hours ago


On Site
Full Time


Artificial intelligence
Enterprise software
Software development
Software security
Threat modeling
Web applications
Machine Learning (ML)
Software design
Cloud computing
Amazon Web Services
Google Cloud
Google Cloud Platform
Microsoft Azure
Dynamic testing
Virtual team
Intellectual property

Job Details

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies .

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology & The SSO

We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact


As a Senior Staff Product Security Engineer on the ServiceNow SSDL team, you will collaborate with developers and software architects on highly technical solutions and help the organization build secure and resilient software. You will be threat modeling software products and services to identify potential risk and participate in architectural reviews of products in development.

A key part of this position is to ensure the continued success of a large and growing security champions program. You will help mentor security champions and assist them in secure software design. As a Senior Staff Product Security Engineer, you will help security champions be successful.

What you get to do in this role:
  • Work on a wide range of technologies
  • Work on complex architectural and technical challenges
  • Participate in threat modeling activities
  • Mentor and collaborate with development teams to adopt secure coding practices
  • Work on strategic and highly visible security activities across the organization
  • Be an advocate for security and participate in a security champions program


To be successful in this role, we need someone who has:
  • 10+ years of experience in software security (AppSec)
  • 6+ years of experience in threat modeling software applications and services
  • Expert-level knowledge in threat modeling methodologies such as STRIDE or PASTA and their applied use in fast-moving, iterative development lifecycles
  • Expert-level knowledge of common web application vulnerabilities (OWASP Top 10)
  • Developer-level proficiency in one or more languages - Python, Java, JavaScript, and Golang preferred
  • Working knowledge of Machine Learning and taxonomies such as BIML that categorize known attacks on machine learning models
  • In-depth knowledge of software design patterns and their security considerations
  • Expertise in authentication and authorization standards including OAuth, OIDC, SAML, JWT, and PASETO
  • Knowledge of symmetric and asymmetric cryptography, digital signatures, PKI, TLS, and cryptographic hash functions
  • Knowledge of cloud native technologies including containers, Kubernetes, and services provided by AWS, Google Cloud Platform, and Azure
  • Knowledge of static analysis (SAST), dynamic analysis (DAST), and software composition analysis (SCA) security tools
  • Knowledge of OWASP ASVS, SCVS, and related verification standards
  • Ability to work collaboratively in a highly distributed team
  • Ability to communicate technical concepts to business stakeholders
  • A passion for security



Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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