Overview
Remote
On Site
$38.00 - $48.34 hourly
Contract - W2
Contract - Temp
Skills
Focus Groups
Business Intelligence
Presentations
ICS
Collaboration
Analytical Skill
SQL
Python
Data Analysis
Communication
Management
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
A Kforce client is seeking a Program Administrator I to join their team in Mountain View, CA.
Summary:
Our client is on a mission to power prosperity around the world. We're looking for a passionate and data-driven Business Analyst to join us on a 12-month contract. This is a unique opportunity to stand up and influence a major initiative within the clients Expert Network. In this new role, you will dive deep into feedback from our front-line experts and partners to uncover key insights that will directly shape our retention strategies. If you are driven by the "why" behind the data and want to make a tangible impact on our employee and partner experience, this is the role for you. This is a contract position with the potential for extension based on performance and project needs. If you are passionate about leveraging data to improve employee experiences and drive organizational success, we encourage you to apply for this exciting opportunity!
What You'll Do
* Analyze Feedback: Leverage existing feedback surveys and data sources to identify trends, pain points, and key drivers related to employee and partner retention
* Generate Insights: Go beyond the data to develop actionable insights; As needed, you will stand up new surveys or facilitate focus groups to explore your findings further
* Communicate Findings: Create and deliver compelling bi-weekly reports and executive-level presentations using Google Slides and Docs to share your insights with stakeholders across their Customer Success (ICS)
* Develop Mechanisms: Design and implement a robust, scalable mechanism to cascade findings throughout the organization, ensuring insights lead to action
* Collaborate Across Teams: Partner closely with the Head of Expert Feedback Programs and various teams to ensure your recommendations are understood and can be implemented effectively
REQUIREMENTS:
* Bachelor's degree or higher preferred
* Experience: 3+ years of experience in a role focused on analyzing qualitative and quantitative data, specifically from employee or customer feedback
* Analytical Skills: A strong analytical mindset with the ability to connect disparate data points to form a cohesive narrative and actionable recommendations
* Tech Savvy: High proficiency in Google Workspace (Sheets, Docs, and Slides) is a must; Experience with SQL and Python for data analysis is a strong plus
* Communication Pro: Excellent written and verbal communication skills, with a proven ability to present complex information clearly and concisely to both technical and non-technical audiences
* Self-Starter: A highly motivated and independent worker who can thrive in a fully remote environment and manage projects from inception to completion
* Availability: Ability to work on a Pacific Time (PT) schedule
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
A Kforce client is seeking a Program Administrator I to join their team in Mountain View, CA.
Summary:
Our client is on a mission to power prosperity around the world. We're looking for a passionate and data-driven Business Analyst to join us on a 12-month contract. This is a unique opportunity to stand up and influence a major initiative within the clients Expert Network. In this new role, you will dive deep into feedback from our front-line experts and partners to uncover key insights that will directly shape our retention strategies. If you are driven by the "why" behind the data and want to make a tangible impact on our employee and partner experience, this is the role for you. This is a contract position with the potential for extension based on performance and project needs. If you are passionate about leveraging data to improve employee experiences and drive organizational success, we encourage you to apply for this exciting opportunity!
What You'll Do
* Analyze Feedback: Leverage existing feedback surveys and data sources to identify trends, pain points, and key drivers related to employee and partner retention
* Generate Insights: Go beyond the data to develop actionable insights; As needed, you will stand up new surveys or facilitate focus groups to explore your findings further
* Communicate Findings: Create and deliver compelling bi-weekly reports and executive-level presentations using Google Slides and Docs to share your insights with stakeholders across their Customer Success (ICS)
* Develop Mechanisms: Design and implement a robust, scalable mechanism to cascade findings throughout the organization, ensuring insights lead to action
* Collaborate Across Teams: Partner closely with the Head of Expert Feedback Programs and various teams to ensure your recommendations are understood and can be implemented effectively
REQUIREMENTS:
* Bachelor's degree or higher preferred
* Experience: 3+ years of experience in a role focused on analyzing qualitative and quantitative data, specifically from employee or customer feedback
* Analytical Skills: A strong analytical mindset with the ability to connect disparate data points to form a cohesive narrative and actionable recommendations
* Tech Savvy: High proficiency in Google Workspace (Sheets, Docs, and Slides) is a must; Experience with SQL and Python for data analysis is a strong plus
* Communication Pro: Excellent written and verbal communication skills, with a proven ability to present complex information clearly and concisely to both technical and non-technical audiences
* Self-Starter: A highly motivated and independent worker who can thrive in a fully remote environment and manage projects from inception to completion
* Availability: Ability to work on a Pacific Time (PT) schedule
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.