Sr. IT Technician

  • Everett, WA
  • Posted 3 days ago | Updated moments ago

Overview

On Site
USD 70,000.00 - 85,000.00 per year
Full Time

Skills

Computer Networking
IT Infrastructure
Documentation
Network Security
Active Directory
Group Policy
Operational Efficiency
iPad
Effective Communication
Workflow Management
Communication
Management
Microsoft Office
Training
Data Link Layer
Network Layer
LAN
WAN
VoIP
Wireless Networking
Microsoft Windows Server
Microsoft Operating Systems
Microsoft
Cloud Computing
Hyper-V
Computer Hardware
Network
Mobile Devices
Master Data Management
Mobile Device Management
Issue Tracking
ConnectWise
SonicWall
Firewall
Switches
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

We are looking for an experienced Sr. IT Technician to join our team in Everett, Washington. This hands-on role requires expertise in managing networking systems, Windows Server environments, and ensuring smooth operations across hardware, software, and mobile devices. As part of our team, you will play a key role in maintaining and optimizing IT infrastructure while ensuring high-quality communication and documentation.

Responsibilities:

Configure and maintain firewalls, including SonicWall systems, to ensure network security.

Manage Layer 2 and Layer 3 switching environments and troubleshoot connectivity issues.

Administer Windows Server, Active Directory, and Group Policy for both on-premises and cloud-synced environments.

Provide support for desktops, mobile devices, and other hardware and software systems.

Monitor and resolve network issues across LAN and WAN setups to maintain operational efficiency.

Utilize tools such as InTune to manage mobile devices, including a fleet of 300 iPads.

Document processes and solutions using IT Glue for clear and effective communication.

Handle ticketing and workflow management through ConnectWise to ensure timely resolution of IT requests.

Implement and support VoIP and wireless network systems to enhance communication and connectivity.

Assist in managing Microsoft Office 365 environments and provide training if needed.

Core Benefits:

M/D/V

Short Term Disability Insurance

Retirement Plan: 401k with 3% match on up to 6%

PTO/Holidays/Sick Time: Holiday pay, Unlimited PTO

Requirements

Must haves:
  • 5-10+ years of experience ideally
  • Ability to do Firewall configurations, familiarity with Layer 2 & Layer 3 switching
  • LAN/WAN, VoIP, Wireless networks (They use SonicWall Firewalls & Ubiquiti switches - open to other brands)
  • Windows Server, Microsoft O365, AD (in house and sync to the cloud), Hyper-V
  • Desktops, Hardware, Software, Network issues, Mobile devices
  • They use InTune for MDM - 300 I-pads
  • ConnectWise Ticketing System

  • Nice to haves:
  • Strong O365 experience (can train on this)
  • Experience with IT Glue or ConnectWise
  • SonicWall Firewalls or Ubiquiti switches


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