Site Reliability Engineer

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 3 Month(s)
No Travel Required

Skills

SRE
Cable
Broadcast
Media
OTT
VOD
DevOps
Azure
GCP
CI/CD
Python
Perl
Bash
KVM
Xen
ELK Stack
Digital TV
MPEG
ABR
POC

Job Details

Job: Site Reliability Engineer

Location: Atlanta, Reston VA, Austin TX, Irvine CA (other cities considered)

Position: Remote

Contract to Hire, 3+ mos, (potential for long term or FTE conversion)

Work hours: M-F 8-5pm, possible evening/weekend support

Travel: <10% (customer meetings / training)

looking for people that worked in the Cable, Broadcast, Media, OTT, VOD space. This includes NBCUniversal, YouTube TV, Fubo, Hulu, Netflix, Amazon Prime Video, Disney+, HBO, Max, Paramount+, Peacock, Apple TV, etc

Mandatory skills:

Required

Skillset

Candidate actual skills, describe

Required 5-10+ years

Site Reliability Engineering (AWS) operations support/troubleshoot; Describe

Required 5-10+ years

Strong overall DevOps automation pipeline, CI/CD, support, enhancement; Describe

Required

Strong AWS backend tools, automations, efficiencies, config, operations, performance

Ideal/

Preferred

Experience w/Cable, Broadcast, OTT, VOD, SDV, SRT, Linear. Ideally SRE specific; Describe

Required

Maintain CI/CD pipelines (Jenkins, GitHub, GitLab CI, AWS DevOps )

Required

Scripting Automation: Python, Perl, Bash,

Go, Shell, any of these ok

Required

DB admin: MySQL, PostgreSQL (PL/pgSQL), Oracle, MongoDB, or similar

Required

Virtualization tech KVM, Xen, OpenStack, or VMware

Required

Microsoft & Linux support (install, config, debug)

Required

Serverless arch, event-driven compute: operate, containerization, orchestration (Docker, Kubernetes)

Required

Git & version control workflows

Required

Monitoring, SNMP, northbound interfaces, Linux monitoring, MMS (MongoDB Mgmt Services) via tools such as: Prometheus, Grafana, ELK, Sensu, Cloud Health; Describe

Required

Logging/monitoring via ELK Stack (Elasticsearch, Logstash, Kibana)

Required

Cloud cost optimization, perf tuning, automation

Ideal/

Preferred

Support end devices via SRE environment. Tech incl: Android, Apple OS, Apple TV, RTV, STB; Describe.

Ideal

Synamedia tech: vDCM, VRM, DRM, etc. Describe

Ideal

Video Tech: Digital video delivery systems such as Digital TV, VoD, MPEG, ABR, MPEG-DASH, HLS, and Cloud DVR

Ideal

Video Tech: Manifest Manipulator, JIT Encoding, CDN, SRT (Secure Reliable Transport) etc.

Required

Understands TCP/IP networking

Ideal

Strong Networking: routing protocols, IP networking principles, overlay networks; CCNP-level knowledge or higher is a plus

Ideal

Azure or Google Cloud Platform (networking, IAM, compute, storage) is optional

Required

Fluent English & effective Communication skills, verbal, presentation, team work

Required

Sense of urgency, deliverables oriented, high quality control in your work.

Required

AWS Cloud certs; Other cloud certs is a plus

Required

CCNA certification

Ideal

Bachelor s degree (computer systems, engineering or equivalent)

Role Description:

SRE will work within the Video Network division to design, build, operate our next generation Video Cloud platform, driving efficiency, reliability and scalability across our cloud infrastructure. Will work primarily on AWS with opportunities to expand across multi-cloud (Azure, Google Cloud Platform).

Deliverables:

  • Deploy solutions in POC, Staging, Production environments, ensuring reliability & scalability
  • Lead/support customer onboarding, including environment setup and configuration
  • Provide tech support to partners/customers on Synamedia technologies, products & solutions
  • Troubleshoot resolve moderate to complex tech issues, ensuring timely resolution & customer satisfaction
  • Replicate/analyze issues in a controlled lab environment to validate fixes and improvements
  • Document tech solutions & best practices, contributing to internal knowledge bases & support documentation
  • Deliver tech presentations & cross-training sessions to internal/external stakeholders
  • Collaborate closely with cross-functional teams (Engineering, Sales, and Product Management) to enhance product quality and customer experience
  • Foster teamwork by actively sharing insights & collaborating with peers toward common objectives
  • Demonstrate a continuous commitment to technical excellence, innovation, and learning

Responsibilities:

  • Design, build, and operate scalable and secure Cloud infrastructure solutions across AWS, Azure, or Google Cloud Platform
  • Manage and resolve Service Requests, Incidents, Problems, and Change Requests related to Cloud environments
  • Analyze complex technical issues, propose effective solutions and communicate recommendations clearly to stakeholders
  • Drive automation across the infrastructure develop tools, scripts, and pipelines to minimize manual intervention and improve operational efficiency
  • Monitor system performance and anticipate scaling needs to ensure service stability under varying workloads
  • Implement and maintain monitoring and observability frameworks to proactively detect and remediate system anomalies
  • Create and maintain documentation, including architecture diagrams, runbooks, and knowledge base articles
  • Define and track key metrics for Cloud resource utilization, performance, and cost efficiency.
  • Build cost-optimization dashboards and automation to visualize and control cloud spend at both infrastructure and Kubernetes levels
  • Collaborate with development and operations teams to enhance CI/CD pipelines, ensuring smooth deployments and high availability
  • Continuously research and adopt emerging tools, frameworks, and best practices in Cloud and DevOps

Soft Skills:

  • Analytical and troubleshooting skills
  • Eager to learn. Technical aptitude to assimilate new learning quickly (essential)
  • Excellent written and verbal communication skills (essential)
  • Flexible: Very able to adapt to a changing environment (essential)
  • Able to take initiative and drive change (essential)
  • Performs well under pressure and in disruptive environments where priorities can change in response to customer demand (essential)
  • Capacity and passion to help customers. Good customer engagement (essential)
  • Customer facing skills, negotiations, customer satisfaction, clear verbal, written and presentation communication skills
  • Highly organized with ability to manage multiple projects & escalations in fast paced environment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.