Desktop Support Analyst

  • Bethlehem, PA
  • Posted 16 days ago | Updated 10 hours ago

Overview

On Site
USD 18.00 - 21.00 per hour
Contract - Independent
Contract - W2

Skills

Policies and procedures
Remote Support
Problem solving
Computer hardware
Microsoft Office
Active Directory
Customer support
Online training
Health care
INSPECT
Printers
Data
Communication
Research
Writing
Microsoft Windows
Finance
Accounting
Marketing
Creativity
Legal
Artificial intelligence
Insurance
.NET

Job Details

Description

Robert Half's Desktop Support Technician role is for someone with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You will have the opportunity to work with a company in the Healthcare/NHS industry in this role. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. Located in the Bethlehem, Pennsylvania, area, this Desktop Support Analyst role is long-term contract / temporary in nature.

100% ONSITE IN BETHLEHEM, PA

MUST BE COVID VACCINATED

Your responsibilities:

- Organize hardware repairs with the appropriate vendors

- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

- Meet regularly and effectively with ticket submitters

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Supply computer desktop support in accordance with established policies and procedures

- Settle computer problems, and offer suggestions on appropriate action/solutions

Requirements

- Desktop support or related experience

- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- Comprehensive knowledge of Windows 11

- Microsoft Office 365 experience

- Expertise in MS Windows 10

- Strong familiarity with Active Directory

- Microsoft 365 Enterprise experience

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

About Robert Half