LMS Administrator

Critical Top Line Accountabilities:

• Technical SME for all systems and administration for Learning and Development in BTS
• Assuring quality compliance and regulatory monitoring for BTS
• Point of contact for training administration with the BTS Learning Management Systems

Responsibilities

• Responsible for performing User Account Maintenance and System Support Activities as per established guidelines.
• Maintain detailed tracking of learning systems administrative tasks ensuring their timely completion in accordance with system specific procedures.
• Define and refine where needed user groups and course content relevant for training within the LMS to support continuous improvement measures
• Providing and managing training metrics for training objectives and key results (OKRs) reporting in support of internal timelines.
• Maintain system specific technical documentation for learning systems.
• Work with subject matter experts (SMEs) and stakeholders to determine the end user requirements, and how best the system can be managed to support training requests and continuous improvement of user needs.
• Maintain internal SOPs, work instructions and all other documentation related to training administration
• Ensure all training records are completed correctly and retained according to internal procedures.
• Other duties as assigned.

Minimum Required

• Minimum of seven years or more in the pharmaceutical industry with GxP experience.
• Experience with administration of a Learning Management System, UL ComplianceWire .
• Demonstrate understanding of quality and regulatory guidelines related to training and personnel (21CFR and ICH guidelines)
• Ability to work effectively under pressure to meet deadlines.
• Demonstrate strong project management experience and skills.
• Experience in collecting, interpreting, and reporting of training data for key performance analytics
• Quality Documentation System Processes experience is a plus
• Strong attention to detail and passionate about educational technology

Physical Demands

• Occasionally mobile within home office environment.
• Routinely in a stationary position for extended periods of time.
• Constantly operating a computer, printer, telephone, and other similar office machinery.