Overview
Skills
Job Details
One of our premier clients is looking for Dynamics 365 Lead in Richmond, VA (Hybrid) for a contract position. If interested, please submit your resume ASAP indicating (1) current location (2) desired hourly rate, W2 or 1099? (3) Your email address.
RESPONSIBILITIES:
Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 solutions.
Serves as the primary point of contact and subject matter expert for all CRM development related issues, concerns, and needs.
Expertise in Dynamics 365 Customer Engagement Customer Service and Power Apps/Automate development.
Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
Manage entity ownership; manage entity properties; understand system and custom entities
Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions.
Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows.
Strong knowledge of Microsoft s licensing model for Dynamics 365 and Power Platform.
Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform s use at VDOT.
Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
Contribute to improving our processes and policies within the Business Enablement Services
REQUIRED SKILLS:
Experience as a D365 Technical Lead
Experience with creating and managing solutions using Dynamics 365 CRM Customer Service.
Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365
Custom development experience using .Net, JavaScript and C#
Experience with Power Platform and Dataverse
Experience with using standard & premium connectors with PowerApps and Power Automate
Experience in SharePoint Online, Microsoft 365 services.
Experience with DevOps in Power Platform/D365 Environments
Experience with Data Integrations and Migrations using SSIS Packages